Have them forward the email to them self and see if the attachment shows up.
I've had this issue with VSI-FAX auto email of faxes to the web interface users for a few years now. It's only a work around ... but works. Christopher Checca Packard Transport, Inc. IT Department 24021 South Municipal Dr PO Box 380 Channahon, IL. 60410 815 467 9260 815 467 6939 Fax [EMAIL PROTECTED] www.packardtransport.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sauvigne, Craig M Sent: Thursday, March 24, 2005 11:31 AM To: [email protected] Subject: [IMail Forum] Attachment problem I am seeing an intermittent problem that I can't seem to nail down. We are a University running Exchange for faculty/staff and Imail 8.12 for students. In the past few weeks, I have received some complaints that some students are not receiving attachments. The problem is sporadic and is coming from different faculty with different types of attachments. The faculty member will send an attachment. The user on Imail will see the email and see the attachment icon in the menu. However, when they open the email to retrieve the attachment, it is not there. I have not been able to recreate the issue but have seen it from a student experiencing the problem. Does anyone have any suggestions on what could be causing this and how to fix it? Thanks. ================================ Craig M. Sauvigne System Administrator Winthrop University Rock Hill, SC 29733 [EMAIL PROTECTED] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
