RE: [IMail Forum] OT: Outlook 2000 missing 'File' menu

[David Stirling]

Title: Message

Does it happen to her when she opens Windows Explorer?

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Herschel Jones (Industries - Augusta)
Sent: Thursday, March 24, 2005 5:18 AM
To: IMail_Forum@list.ipswitch.com
Subject: [IMail Forum] OT: Outlook 2000 missing 'File' menu

I am at a loss here, Google was no help, and no one seems to have ever seen this problem before.  We have a user here who somehow has done away with 'File' on her mail window.  It is there in the main Outlook application, but when she does new or reply or forward, the toolbar starts with 'Edit' instead of 'File'.  She connects from an NCD into a Terminal Server, and it only seems to happen when she logs in.  I have logged in as her to that same Terminal Server and don't have the problem, but when I go into her session and shadow, I see the problem.  Someone tell me they've seen and fixed this before so this woman will leave me alone about it.

 

TIA

 

Herschel Jones

Email Administrator - MIS

Boral Industries

706-849-5262