Thanks for responding, Dave. The user does not have auto-response, message forwarding, or vacation message enabled. There are no *.inf files in the user's folder.
Kim ---------- Original Message ---------------------------------- From: "Dave MacMillan" <[EMAIL PROTECTED]> Reply-To: [email protected] Date: Fri, 1 Apr 2005 15:43:26 -0500 >If the user has auto-reponse set, you will find a file name main.inf it >their mailbox directory on the server. > >Dave > > >In reply to 1 Apr message from [email protected]: > > >>Using IMail 8.05 HotFix #3 > >>One of our customers uses web messsaging only. Almost every time >>the customer sends or receives a message, they get a blank >>message whose subject line contains the following: > >> automated response - NUL > >>The customer has also stated that the recipients of his messages >>see the same thing in the subject line. As far as we know, this >>problem only occurs with this one customer. > >>Below is a typical header from the 'automated response - NUL' >>message (the message body is empty): > >> Date: Fri, 1 Apr 2005 10:52:30 -0800 >> Message-Id: <[EMAIL PROTECTED]> >> Mime-Version: 1.0 >> Content-Type: text/plain; charset=us-ascii >> From: "customer" <[EMAIL PROTECTED]> >> Reply-To: <[EMAIL PROTECTED]> >> To: <[EMAIL PROTECTED]> >> Subject: automated response - NUL >> X-Mailer: <SMTP32 v8.05> >> Precedence: bulk >> X-RCPT-TO: ns3.fastwave.net> >> Status: U >> X-UIDL: 399233145 > >>I checked the IMail log files, but cannot find anything related >>to this. > >>Also, I searched the archives for 'automated response - NUL', and >>found several hits relating to the 'rules.ima' file for the user, >>however, this particular user does not have a 'rules.ima' file in >>his folder. > >>Can anyone offer any suggestions on how to track this problem >>down? > >>Thanks in advance! > >>--- >>[This E-mail scanned for viruses by Declude Virus] > > >>To Unsubscribe: >>http://www.ipswitch.com/support/mailing-lists.html List Archive: >>http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >>Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >--- >[This E-mail scanned for viruses by Declude Virus] > > --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
