1) Fire those that forced the abandonment of their IMail customer base in favor of the pipe dream of becoming a major collaborative player.
Some kind of action needs to be done. Ipswitch upper management seems to be bent to service high value corporate entities at the expense of service providers. There is no reason why the ICS product can continue on its path AND continue to support service providers and others by selling/supporting Imail as a stand alone product. 2) Sell IMail publically as a stand-alone, unbundled product as was the case before. It is actually still available through some distributors and on the Internet. 3) Reorganize so that they can produce quality software for less money, and therefore compete at the pricing points that the rest of the industry is following ($695 for a service agreement is absolutely ridiculous, and probably breaks the elasticity of demand in addition to costing them a ton of goodwill). As others have stated and in recent discussion, I can get it from my distributor Tech Data and sell the SA for $450 and still make a few dollars. 4) Continue improving the core product so that it can compete more readily with other solutions on the market. Following multiple notable improvements in 8.2 this will include scrapping their outdated and very problematic Web mail interface for a modern solution that utilizes IIS. Killer Webmail templates which are now free do in fact run on IIS and actually perform better than the standard ones. John T eServices For You To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
