I've heard some weirdo stories like this, but its something you have to just deal with. Yes 'something' should be done and, if you want to start a grass-roots campaign or something, more power to you. Or just skip it and save yourself the angina attacks that are otherwise in your future.
When email goes south I'm the first guy my customers call. They want to know what the hell I'm doing to screw up their email. Conversation goes like this: Customer: "I can receive but not send." Me: "You're on SBC, right? [insert port 25 saga here]". Here's what you need to do [insert fix story here]". "And watch out because they'll tell you [insert SBC's usual ingorance-driven reaction (we aren't blocking anything. Isn't a port where ships go?) here]." In short be pro-active. Tell them what they are in for. They will appreciate it and will immediately recognize BS Story #7 when they hear it because you told them thats what they'd say. Send your customers an email or something. I wish I had done that because I've done the Port-25 story so many times I have it memorized. -- --mattRobertson-- Janitor, MSB Web Systems mysecretbase.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
