Dino Zolezzi wrote:
Hi:
We have almost 25,000 mails storage in the spool directory. The server is not sending or receiving mails automatically. We have to do it manually with the spool management. We restart the server and starts working fine but after 3 or 4 hours stops sending and receiving again. In that 3 or 4 hours just receive and send mails that are process in that time but don't process previous messages that have been storage in the spool directory. We have to do it manually but is impossible to do this for 25,000 mails. Is there any way to fix this, to start the server to automatically process all the mails that are in the spool again. What could be the reason the spool is stopping sending and receiving messages?
Thanks,
Dino Zolezzi A.
Search your mail log and look for ERR 005
Assuming you find the error and this is version 8.x
We had the same problem last week.
According to Ipswitch tech support:
Stop the services.
Rename the existing spool directory
Start the services, it will recreate the directory.
Copy the files from the old directory back, a few at the time so you can see if you find the any with problems.
If that does not work you might have to reinstall the software, we had too. Seems to be running for now.
Search the archive and KB for Err 005
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