I also have a support incident open on this issue. My reply so far from ipswitch has been and I quote:
------------------------------------------------------------------------ I am not able to duplicate this problem using Outlook Express 6 for Windows (unfortunately, I have no Macintosh machines with which to test). Are the users experiencing issues entering their <domain.com> information with the same case as the Official Host Name and Host Alias information setup in IMail? Are you using an external database for this domain? ------------------------------------------------------------------------ For what its worth, it seems newer macs are not showing this problem based on user reports. It appears that the older ones that required <user>%<domain.com> as the username are failing. One Mac producing the problem has OS9 with Outlook Express 5, another had OS9 with Entourage 2001. The domain alias CASE issue the response refers to is unrelated to Mac's it seems but may apply in your case. From what I have seen though that would show an auth failure on <user>@<example.com>@<your.iphost.name.com> rather than the AUTH failure on your main Iped domain. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dan Horne Sent: Friday, April 29, 2005 9:16 AM To: [email protected] Subject: [IMail Forum] Imail 8.2 and Mac clients FYI, we are in the process of restoring our Imail installation to its 8.15 state. We have found that none of our clients using Macs are able to authenticate at all. Every one is being auth'ed as [EMAIL PROTECTED], which is our OHN. The one client that is being authed correctly as [EMAIL PROTECTED] is on an IP'ed host, and his auth is also failing. I have sent a message to Ipswitch support, but we can't wait and have to restore to get our clients back up and running. Dan Horne To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
