Do you have any modifications to the body of the email itself such as a "Scanned by Declude" tag at the bottom of each message or something similar. I have seen this cause problems in Outlook Meeting Requests before but not in an actual email. May be something to test. Also check the logs. Usually blank subjects/email text mean there was a virus scanner that deleted the D* file for the message but not the S* file. This is the cause of the blank messages most of the time.
Justin Dixon, CCNA CyberSharks.Net, Inc. http://www.cybersharks.net -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tim Cook Sent: Thursday, May 26, 2005 4:52 PM To: [email protected] Subject: RE: [IMail Forum] Blank e-mails Just to add, I found out that the domain that we are having a problem with all use Lotus Notes for their e-mail. Are there any problems with Lotus Notes talking with I-mail? Tim Cook Varsity Contractors IT Technical Support (208) 232-8599 x3035 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tim Cook Sent: Thursday, May 26, 2005 2:17 PM To: [email protected] Subject: [IMail Forum] Blank e-mails Has anyone ever seen e-mails that are downloaded from I-mail to either Outlook or Outlook Express where the body of the e-mail is completely blank? We are having this happen a lot lately with a certain external domain. It seems to only happen when people from this domain reply to a e-mail. However lately it has also happened within the company, e-mail both sent and received from our I-mail server on the same domain. If I view the e-mail on the webmail before I download it to my Outlook, I can view it fine. However, when I download it to Outlook, something is stripping off everything in the body, so it comes through blank. I read on Microsoft that sometimes Office XP before SP3 can cause this, however, the people that it is happening to both have Office 2003 with all the updates and Service Packs. This is becoming a big problem, and I'm just wondering if it has anything to do with I-mail, or if it is a Windows or Office problem. Thanks in advance for any responses. Tim Cook --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
