run dns report and against mail.salemradiology.com and you will see the
problem.

mail.salemradiology.com is not setup properly as a sub domain of
salemradiology.com.

Complete the setup as a subdomain and all should work as you expect.


Kevin Bilbee

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of IMail Admin
> Sent: Friday, July 01, 2005 11:42 AM
> To: [email protected]
> Subject: Re: [IMail Forum] OT: mx record is there, yet isn't
>
>
> You (and Andy, who makes the same point) are correct.  However,
> that doesn't
> solve the problem.  They told us to point mail.salemradiology.com to this
> other server, so that's what we did.  If it forces them to write out
> [EMAIL PROTECTED], that's their choice.  Either way, however,
> dnsreport.com should have seen that there is *some* mx record.
> Why doesn't
> it see this mx record?
>
> Thanks,
>
> Ben
>
> ----- Original Message -----
> From: "Shaun Mickey" <[EMAIL PROTECTED]>
> To: <[email protected]>
> Sent: Friday, July 01, 2005 10:59 AM
> Subject: RE: [IMail Forum] OT: mx record is there, yet isn't
>
>
> You have setup your mx record on the mail.salemradiology.com domain.
> You would be routing mail for [EMAIL PROTECTED]
>
> You should use the base domain when setting up mx records...
>
> Instead of:
> mail.salemradiology.com.  12H IN MX  10 smtpgw.slmdc.pnwtg.com.
>
> Use:
> salemradiology.com.  12H IN MX  10 smtpgw.slmdc.pnwtg.com.
>
> Hope this helps.
>
> Thanks,
> Shaun
>
>
> ----------------------------------------------------------
> Shaun Mickey
> 270net Technologies
> Phone: 301.865.9370
> Fax: 301.865.9883
> www.270net.com
>
> "Internet/Technology Solutions for Business and Government"
> ----------------------------------------------------------
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of IMail Admin
> Sent: Friday, July 01, 2005 1:45 PM
> To: [email protected]
> Subject: [IMail Forum] OT: mx record is there, yet isn't
>
> Hi,
>
> We have a strange problem, that's slightly off-topic.  Although we
> normally host our own email domains, we have a few domains where they do
> it themselves and we just set the MX record pointing to them.  The
> problem we have right now is one domain that has an MX record, and yet
> somehow that record isn't seen.  I'm sure it's just my confusion, so
> could someone straighten me out.
>
> The domain name is salemradiology.com, and the host name
> mail.salemradiology.com has an MX record that points to
> smtpgw.slmdc.pnwtg.com.  You can confirm this by going to dnsstuff.com
> and explicitly checking for the MX record for this host name.  However,
> if you go to dnsreport.com for the domain name, it will tell you that it
> cannot find an MX record.
>
> So what am I missing?
>
> Thanks,
>
> Ben
> BC Web
>
>
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