>we've whiteruled their mail servers 164.72.144.31 and 164.72.144.29.

You can't whitelist header_checks

>We are aware of the internal IP address (1.1.1.x)

The only way to fix this is remove the "[1." Class A item from the bogon 
filter.

To compensate, one could make a similar, second filter line in the 
_bogon.regexp file that  ClassA's removed from the the main filter line but 
WARNed rather than REJECTed, so you could keep an eye on what, if any, is 
getting through.

Len


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