Quoting Kevin Konowalec <[EMAIL PROTECTED]>:

Okay we've got a strange one here.  I'll try to explain it as best I can...

We're running:
        - Horde 3.2.1
        - IMP 4.2
        - PHP 5.2.3

The complaints coming in have been that people are having problems downloading attachments. They claim they click on the download icon and a box pops up saying it's looking for the file information and then it just sits and spins, never downloading the attachment.

So on investigation we found that we WERE able to re-create the problem...but ONLY on Windows Vista running IE 7. This seemed to only be a problem with certain file formats. For example, .doc and .docx, .xls, .rtf, etc would fail but others, such as .pdf, would open immediately. When I finally found the browser settings (which took forever... they moved everything for IE7 so I don't know where anything is anymore) it said that .doc/.docx, for example, were associated with Word... so it doesn't look like a file association problem. The same thing happens when you simply try to download and save the file without opening it. To me it's almost as if IE7/Vista isn't talking to IMP properly so the download is never initiated. It's also not the file itself, since the same file can be downloaded in IE7/Vista from Hotmail.

Testing on my machine, downloading .doc attachments works fine. That being said, it is also important to note that I have OpenOffice configured to view .doc files on my system. So an interesting test would be find a machine that is having issues, installing OpenOffice, having OpenOffice view those attachments, and then attempting to download a .doc file again. But I can verify that this doesn't seem to be an inherent Vista issue.

BTW, using Vista SP1, my IE 7 is listed as version 7.0.6001.18000

michael

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Michael Slusarz [EMAIL PROTECTED]

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