Thanks, Randy.
No, about 90% of all clients use Outlook Express, 5% outlook, and the rest
use some
combination of Netscape mail, Eudora, Incredimail, etc.
As a small ISP, we simply have to try to deal with whatever the client has.
The
puzzle is that this same client can receive mail from anyone else, except from
this one
person's computer. It is a real puzzle.
I figgured that it met RFC, but since ([EMAIL PROTECTED]) was the only
unusual thing
that I saw, I was grasping at straws.
Any other thoughts would be appreciated.
Rich
-----Original Message-----
From: Randy Brukardt <[EMAIL PROTECTED]>
To: [email protected] <[email protected]>
Date: Tuesday, March 02, 2004 12:25 AM
Subject: RE: "from unknown (HELO Dude) ([EMAIL PROTECTED])" is not downloadable
>Rich:
>
>I'm not Klint, but here's a quick analysis of the line in question vs.
>RFC-822:
>
>Received: from unknown (HELO Dude) ([EMAIL PROTECTED])
> by mail.frognet.net with SMTP; 27 Feb 2004 21:03:47 -0000
>
>The syntax of each part of the received header is OK by RFC-822 (from, by,
>with, ';').
>Parens surround comments in RFC-822 syntax, so "(HELO Dude)" and
>"([EMAIL PROTECTED])" are comments. Pretty much anything (other than a bare
>CR) is allowed in a comment, so these are fine by the RFC. A mail processor
>is supposed to ignore comments (that's what Trash Finder does, for example.)
>
>Of course, just because it's legal doesn't mean that some broken mail client
>can deal with them. Have you tried another mail clients to see if it is that
>or some other problem?
>
> Randy.
>
>> -----Original Message-----
>> From: [EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED] Behalf Of Rich Warren
>> Sent: Monday, March 01, 2004 8:21 PM
>> To: [email protected]
>> Subject: Re: "from unknown (HELO Dude) ([EMAIL PROTECTED])" is not
>> downloadable
>>
>>
>> Klint,
>> Thanks for the thought and quick response.
>> I probably did not give you enough of the header for proper
>> analysis. Here is the
>> whole header with (for privacy) "client" substituted for the
>> actual client and "Friend"
>> for her friend that sent this e-mail:
>> -------------------------
>> Received: from psmtp.com (unverified [12.158.34.135]) by mail.Hocking.net
>> (EMWAC SMTPRS 0.83) with SMTP id <[EMAIL PROTECTED]>;
>> Fri, 27 Feb 2004 15:58:55 -0500
>> Received: from source ([69.58.21.51]) by exprod5mx76.postini.com
>> ([12.158.34.245]) with
>> SMTP;
>> Fri, 27 Feb 2004 13:03:50 PST
>> Received: (qmail 19377 invoked from network); 27 Feb 2004 21:03:47 -0000
>> Received: from unknown (HELO Dude) ([EMAIL PROTECTED])
>> by mail.frognet.net with SMTP; 27 Feb 2004 21:03:47 -0000
>> Message-ID: <[EMAIL PROTECTED]>
>> From: "Friend" <[EMAIL PROTECTED]>
>> To: "client" <[EMAIL PROTECTED]>
>> References: <[EMAIL PROTECTED]>
>> Subject: back
>> Date: Fri, 27 Feb 2004 16:03:46 -0500
>> MIME-Version: 1.0
>> Content-Type: multipart/alternative;
>> boundary="----=_NextPart_000_0006_01C3FD4B.47B19220"
>> X-Priority: 3
>> X-MSMail-Priority: Normal
>> X-Mailer: Microsoft Outlook Express 6.00.2800.1158
>> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
>> X-pstn-levels: (S:84.24023/99.86168 R:95.9108 P:95.9108
>> M:99.1180 C:79.5348 )
>> X-pstn-settings: 3 (1.0000:2.0000) r p m C
>> X-pstn-addresses: from <[EMAIL PROTECTED]> [db-null]
>> -------------------------
>> Does this still indicate a problem? The strange thing is
>> that this client reports
>> that the friend can send e-mail to others without a problem.
>> Also, when this friend sends
>> an e-mail from a web account, no problem -- just from her frognet account.
>> I think that it really should go through. When a CR (not
>> CFLF) shows, it usually
>> looks like a black block. Since I do not have any of those in
>> either the header or body,
>> the message should go through, but it does not.
>> Is the [EMAIL PROTECTED] acceptable? All that I know
>> for sure is that it us
>> unusual in a header.
>> Thanks.
>> Rich
>> -----Original Message-----
>> From: Klint Gore <[EMAIL PROTECTED]>
>> To: [email protected] <[email protected]>
>> Date: Monday, March 01, 2004 5:33 PM
>> Subject: Re: "from unknown (HELO Dude) ([EMAIL PROTECTED])" is not
>> downloadable
>>
>>
>> >On Mon, 1 Mar 2004 17:13:35 -0500, "Rich Warren"
>> <[EMAIL PROTECTED]> wrote:
>> >> Hello,
>> >> This is the strangest one that I have seen...
>> >> One of our clients cannot download mail from only one of
>> her friends. Headers
>> >> indicate that her friend's machine puts out the following as
>> the source received by her
>> >> ISP:
>> >> "from unknown (HELO Dude) ([EMAIL PROTECTED])".
>> >> The message gets to our server and has been verified to be
>> clean of Viri.
>> >> Outlook express, however, cannot download the message.
>> There are no strange
>> >> characters like "carrige returns without line feeds". As far
>> as I can tell, the only
>> >> unusual thing is that her friend's machine is putting out this
>> unusual version of
>> source
>> >> IP. I think that it is allowed by RFC's, but it is unusual in
>> other e-mail that is on
>> our
>> >> server.
>> >
>> >the : is missing from after the from. outlook is known for not liking
>> >invalid messages. the BNF from rfc822 for header fields says
>> > field = field-name ":" [ field-body ] CRLF
>> >
>> >it should be
>> >"from: unknown (HELO Dude) ([EMAIL PROTECTED])"
>> >
>> >is there an x-mailer tag in the header? if so, tell them to report a
>> >bug.
>> >
>> >klint.
>> >
>> >+---------------------------------------+-----------------+
>> >: Klint Gore : "Non rhyming :
>> >: EMail : [EMAIL PROTECTED] : slang - the :
>> >: Snail : A.B.R.I. : possibilities :
>> >: Mail University of New England : are useless" :
>> >: Armidale NSW 2351 Australia : L.J.J. :
>> >: Fax : +61 2 6772 5376 : :
>> >+---------------------------------------+-----------------+
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