Ben,

If you’re using InfluxCloud, you should definitely reach out to our support
team <[email protected]> directly. Without knowing the specifics of your
data, it does sound like a long-running query could be the culprit.

I doubt that you’ve gone over the storage limit. If anything, we may just
want to help you out with your schema design so that your queries are using
tags effectively.

I won’t be as responsive as the support team, but also feel free to reach
out to me directly if I can be helpful.

Todd

On Mon, Jul 18, 2016 at 10:44 AM, <[email protected]> wrote:

> On Monday, July 18, 2016 at 12:41:05 PM UTC-4, [email protected] wrote:
> > I'm trying to make complicated queries regularly, but I'm also trying to
> make simple queries. Everything seems to be timing out (status code 408)
> except for writes. (I'm not even positive they're working, but they're
> responding with 200s)
> >
> > An example of a query I'm running is:
> >
> > 'select count(views) from pageviews where article_slug =
> loveness-sanga-restless-development-tanzania'
> >
> > Grafana is also showing 'influxDB Error: undefined" on all graphs, which
> I suspect is actually a UI error misrepresenting the timeouts.
> >
> > It was working last week. I suspect there's just too much data to query?
> We've probably accumulated millions of points since then, but I don't think
> we've even touched our storage limit (that, or we've completely destroyed
> it; http://imgur.com/a/SYxow). Or maybe it's an issue with being on the
> trial? We're planning on continuing with no interruption (unless we've gone
> over our limit, in which case I think we'll all agree we need to look at
> other solutions, but that would surprise me), so I have trouble believing
> that's the issue.
> >
> > Can anyone advise?
> >
> > Thanks,
> > Ben -- aplus.com
>
> Update: It looks like Grafana is actually getting 503 (service
> unavailable).
>
> I wouldn't be surprised if it were just a long-running query, but I don't
> know how I'd cull it.
>
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