Thanks; my point of contact recommended me to this group. Will contact
support now.

Would definitely appreciate help with my schema design. I'm nearly 100%
positive I'm not using tags correctly ;)

On Mon, Jul 18, 2016 at 2:47 PM, Todd Persen <[email protected]> wrote:

> Ben,
>
> If you’re using InfluxCloud, you should definitely reach out to our support
> team <[email protected]> directly. Without knowing the specifics of
> your data, it does sound like a long-running query could be the culprit.
>
> I doubt that you’ve gone over the storage limit. If anything, we may just
> want to help you out with your schema design so that your queries are using
> tags effectively.
>
> I won’t be as responsive as the support team, but also feel free to reach
> out to me directly if I can be helpful.
>
> Todd
>
> On Mon, Jul 18, 2016 at 10:44 AM, <[email protected]> wrote:
>
>> On Monday, July 18, 2016 at 12:41:05 PM UTC-4, [email protected] wrote:
>> > I'm trying to make complicated queries regularly, but I'm also trying
>> to make simple queries. Everything seems to be timing out (status code 408)
>> except for writes. (I'm not even positive they're working, but they're
>> responding with 200s)
>> >
>> > An example of a query I'm running is:
>> >
>> > 'select count(views) from pageviews where article_slug =
>> loveness-sanga-restless-development-tanzania'
>> >
>> > Grafana is also showing 'influxDB Error: undefined" on all graphs,
>> which I suspect is actually a UI error misrepresenting the timeouts.
>> >
>> > It was working last week. I suspect there's just too much data to
>> query? We've probably accumulated millions of points since then, but I
>> don't think we've even touched our storage limit (that, or we've completely
>> destroyed it; http://imgur.com/a/SYxow). Or maybe it's an issue with
>> being on the trial? We're planning on continuing with no interruption
>> (unless we've gone over our limit, in which case I think we'll all agree we
>> need to look at other solutions, but that would surprise me), so I have
>> trouble believing that's the issue.
>> >
>> > Can anyone advise?
>> >
>> > Thanks,
>> > Ben -- aplus.com
>>
>> Update: It looks like Grafana is actually getting 503 (service
>> unavailable).
>>
>> I wouldn't be surprised if it were just a long-running query, but I don't
>> know how I'd cull it.
>>
>> --
>> Remember to include the InfluxDB version number with all issue reports
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>

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