I'm sure the irony isn't lost on you of complaining about a nasty virus
infection, then asking what a Mac is.

 

;-)

 

<Limbert crouches under flame-resistant blanket>

 

Tim

 

From: [email protected] [mailto:[email protected]]
On Behalf Of JON HUESER
Sent: Thursday, January 29, 2009 2:23 PM
To: [email protected]
Subject: RE: [info-tech] Lightspeed

 

We found out the other day that lightspeed is now doing the safe search on
moderate instead of strict safe search so keep that in mind.  According to
one of the big wigs at lightspeed (heaven knows we have talked to them
almost daily now for a month), the tech people are asking them to put it
back to strict or allow us the choice.

I will explain our problem.   A teacher brought the school laptop back after
break and used it on his home network which was having problems at the time
(Yes we tell them not to but usually the agent is updated).  He then put it
on our network and it caused problems.  It was knocking down our internet.
I finally found the msddlle.exe running and found out the new version of a
virus came out around Dec 28 and guess who had it, YES we did!  We have been
fighting it ever since.  I believe that it stops the security agent from
running active threat, because we can run a scan and it finds the virus but
it still allows that virus to reload and other viruses to reload.  I am no
tech support from lightspeed (probably craig and I could be by now) but we
have told them what we think it is doing.

Since I haven't been very pleasant with the lightspeed people the past week,
they are now taking a more active look at our problem and hopefully they
have it solved today.  The funny thing was, we could look in the unknown
programs file while lightspeed was running and Craig and I are able to point
at other versions of the virus but lightspeed wasn't seeing them and of
course you can't delete anything out of unknown programs thru the security
agent.  Cross your fingers and my true readhead temper is showing with the
company.  Craig and I have made a few suggestions on how to improve the
product, Craigs were nicer than my suggestions and I hope they use his over
mine!

Now you know why I have had to hold back and hope you guys don't get what we
have.

BTW:  What is a mac???????

Thanks!
Jon W. Hueser- MSE, Ed. S
MS/HS Principal
Technology Director
East Greene CSD
405 12th Street South
Grand Junction, IA  50107
515-738-2411 x241
Fax:  515-738-5719

  _____  

From: Koenck, "Chris" <[email protected]>
Sent: Thursday, January 29, 2009 2:08 PM
To: [email protected]
Subject: RE: [info-tech] Lightspeed

We use Lightspeed for Content Filtering, Anti-virus, and Spam Filtering.
We had some user identification issues early in the implementation, but
everything has been great since. The problem was a mismatch of Security
Agent Versions. Once everything was running 7.0 and up, we were good.

Terminal Service users need LS Guide to resolve usernames. It is on the
LightSpeed Wiki. We haven't had any virus issues...but we are locked
down pretty tight. We even force Google as the search engine choice, all
others are blocked, which forces safe search. 

I even have one Mac and he has the Mac User Agent installed which allows
reporting to be done on his traffic. I haven't upgraded to 7.02 yet, but
plan to do so shortly.

Chris Koenck
Network Specialist
Head Wrestling & Boys' Tennis Coach
Estherville Lincoln Central CSD
712-362-8404-office
712-380-2337-cell


-----Original Message-----
From: Pearson, Jeremy [mailto:[email protected]] 
Sent: Thursday, January 29, 2009 1:56 PM
To: [email protected]
Subject: RE: [info-tech] Lightspeed


They do make a Mac Client, Lance.


http://wiki.lightspeedsystems.com/display/KB/Mac+Security+Agent+%28MSA%2
9+-+Q20085



-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Lance Lennon
Sent: Thursday, January 29, 2009 1:37 PM
To: [email protected]
Subject: RE: [info-tech] Lightspeed

can you say no Mac Client
I have called and called, but they have no desire to get that part done.

Kahhhhhhhhnnnnnn!!!!

Lance

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