Thanks so much for your help.
Joanne
[EMAIL PROTECTED] wrote:
> Joanne,
>
> Usually deleting the netscape.hst and clearing the cache works for me.
>
> I found this at: http://www.deja.com/ :
>
> IPF and GPF errors can be elusive, and may be system-specific... There
> are several things to try, one at a time...
> Following are selected from suggestions in the Communicator User
> Group. Try the usual first-aid. Close NetScape. Then use your file
> manager to delete NETSCAPE.HST and the CACHE directory. They will be
> built anew as you surf.
> Seek out an updated video driver from the chip or card manufacturer's
> WEBsite.
> Also try different color depths, under Control Panel|DISPLAY|SETTINGS.
> Try a different MFC40.DLL, available here:
> http://solo.abac.com/dllarchive/M.html. Unzip it after downloading,
> then copy it to c:\windows\system after renaming the current file to
> MFC40.old. Export any certificates (if any) and rename CERT7.DB and
> KEY3.DB files in the NETSCAPE\USERS\<your profile> directory.
> Do all the above with NS closed; use your file manager.
> Rename the file advert.dll to advert.bak
> Deselect dynamic fonts.
> Netscape's Knowledge Base has the following articles dealing with this
> Windows problem:
>
> "Kernel32.dll error when running the Communicator application"
> http://help.netscape.com/kb/consumer/19980914-63.html
>
> "Invalid Page Fault in Kernel32.DLL"
> http://help.netscape.com/kb/consumer/19970820-45.html
>
> "Troubleshooting Windows System Errors, GPFs, and Page Faults"
> http://help.netscape.com/kb/consumer/19970203-1.html
>
> "General Protection Fault or Invalid Page Fault in Navigator."
> http://help.netscape.com/kb/consumer/19970702-6.html
>
>
> On Tue, 10 Oct 2000 18:12:46 -0700, you wrote:
>
> >I too get an error message when I close out Netscape and sometimes
> >while I still have a page open. It reads: Netscape caused an invalid
> >page fault in KERNEL32.DLL at 016f:bff7b9a6. Can anyone tell me what
> >causes this & how to fix the problem.
> >
> >Thanks, Joanne
> >
> >
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