The Christian Science Monitor - CSMonitor.com
Cyberespionage: US finds FBI agents in elite unit lack necessary skills

With US increasingly vulnerable to cyberespionage, a Justice Department report 
finds that many agents attached to the FBI's elite cyber unit lack the skills 
to investigate such cases.

http://www.csmonitor.com/layout/set/print/content/view/print/380037

By Mark Clayton, Staff writer   
posted April 27, 2011 at 8:41 pm EDT

Many of the Federal Bureau of Investigation's field agents assigned to an elite 
cyber investigative unit lack the skills needed to investigate cases of 
cyberespionage and other computerized attacks on the US, the Justice Department 
inspector general reported Wednesday.

That's a problem because the US is under constant and increasing cyberattack 
with 5,499 known intrusions into US government computer systems in 2008 alone – 
a 40 percent jump from 2007, the inspector general's office found.

Investigating these kinds of cyberespionage attacks falls largely on the FBI as 
the lead agency for the National Cyber Investigative Joint Task force, which 
also includes representatives from 18 different intelligence agencies and is 
assigned to investigate the most difficult national security intrusions – those 
by a foreign power for intelligence gathering or terrorist purposes.

MONITOR QUIZ: How much do you know about cybersecurity?

But in interviews with 36 field agents in 10 of the FBI's 56 field offices 
nationwide, 13 agents, or more than a third, “reported that they lacked the 
networking and counterintelligence expertise to investigate national security 
[computer] intrusion cases.” Five of the agents told investigators “they did 
not think they were able or qualified” to investigate such cases, the report 
said. The inspector general report does not indicate whether the 36 field 
agents who were interviewed are a representative sampling of the FBI’s cyber 
unit.

Still, having enough highly qualified digital experts defending US government 
and other computer systems is neither an unknown problem nor one exclusive to 
the FBI.

More experts are needed

“While billions of dollars are being spent on new technologies to secure the US 
government in cyberspace, it is the people with the right knowledge, skills, 
and abilities to implement those technologies who will determine success,” the 
cyber education section of President Obama's Comprehensive National 
Cybersecurity Initiative found last year. “However there are not enough 
cybersecurity experts within the federal government or private sector” to 
secure the government.

Existing training and education programs, it said, are “limited in focus and 
lack unity of effort.” To ensure an adequate pipeline of skilled people “it 
will take a national strategy, similar to the effort to upgrade science and 
mathematics education in the 1950s, to meet this challenge.”

Other cybersecurity experts have cited the same problem.

“There are about 1,000 security people in the US who have the specialized 
security skills to operate at world-class levels in cyberspace – we need 10,000 
to 30,000,” Jim Gosler, founding director of the CIA's Clandestine Information 
Technology Office, was quoted as saying in a report last year by the Center for 
Strategic and International Studies in Washington.

Agent rotation is criticized

Among the issues that impeded developing strong expertise and solving cyber 
investigations was the practice of rotating field agents to a new field office 
every three years, the inspector general said. After rotating to a new office, 
an agent with cyber investigation experience often is not assigned to a cyber 
unit “leaving their cyber background underutilized.”

“When a foreign country uses computer networks to attack a cleared-defense 
contractor in Memphis, it uses the same technology and techniques” as an attack 
on a defense contractor in New York, the inspector general's report said.

The FBI cybersquads were also not as effective as they could be because the 
squads did not always have intelligence analysts embedded in their units to 
provide a strategic perspective and overall threat analysis, the inspector 
general found. The FBI also “needs to make also failed to share information 
better with other agencies in the joint task force,” the report said.

In its written response to the critical report, FBI associated deputy director 
T.J. Harrington concurred with 10 recommendations in the report and noted that 
the bureau had met 20 of 22 mandates outlined in the president's Comprehensive 
National Cybersecurity Initiative. The bureau also outlined a number of other 
steps it is taking to cultivate cyber expertise said it is also considering 
“developing regional hubs with agents expert in investigating national security 
intrusions.”
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