Microsoft Throws Doors Open on Early Security Bulletin Notifications

by Scott Bekker
http://entmag.com/news/article.asp?editorialsid=6437

November 4, 2004

Microsoft officials said on Thursday that the controversial early
notification program on security bulletins that has been available to
certain customers for a year will be open to everyone starting immediately.

The formal name of the program is the Microsoft Security Bulletin Advanced
Notification Program. It will consist of a public Web page and, starting in
December, an e-mail notification. The notifications will list general
information about the upcoming security bulletins three business days ahead
of the regular monthly release date for all security bulletins.

The advance notification will not get into the specifics of any
vulnerabilities. Instead it will detail the maximum number of bulletins that
may be released, the anticipated severity ratings of the bulletins and a
list of products that may be affected. "The purpose of the notification is
to assist customers with resource planning for the scheduled monthly
security bulletin," Microsoft said in a statement Thursday.

There will be two parts to the program, a public Web site and an e-mail
blast. Microsoft will publish its general summary of planned security
bulletins three business days before each month's scheduled release date.
The public posting site is www.microsoft.com/technet/security/default.mspx.
Customers will be able to sign up for the e-mail notifications from the same
site starting in December, according to Microsoft.

Microsoft posted the first of the advanced security notification on
Thursday. The company expects to release one security bulletin next Tuesday.
The affected product is Internet Security and Acceleration Server. The
maximum severity rating of the update is Important and the patch may require
a restart.

Microsoft found itself in a flap earlier in the fall when news outlets
reported that some customers were getting advance notice of the security
bulletins that come out on the second Tuesday of each month.

As the flap grew, Microsoft released statements trying to clarify that the
program released only vague information that wouldn't help bad actors
compromise systems before they could be patched. According to statements
released by the company in late September, Microsoft started the "heads-up"
security bulletin notification program in November 2003 with Premier and
other "representative" customers. It was expanded in April 2004 to include
all customers who were willing to sign a non-disclosure agreement.

It apparently became a PR issue for Microsoft when one or more of the
customers violated the NDA and leaked the notifications.

Asked why Microsoft felt the need to place an NDA on such vague information,
a company spokesperson said, "Microsoft wanted to test the program and
information provided to customers in a controlled environment to ensure it
was valuable to customers and the information being provided did not put
customers at risk."

John Pescatore, an analyst covering IT security for Gartner, says
Microsoft's decision to open the program is "the right thing to do."
Pescatore has been critical of Microsoft's previous handling of the program,
especially over the lack of written guidelines.

"It's a big deal when 21 patches come out on a Tuesday. There is a value to
the heads up, but it can't be unofficial policy. They might be tempted to do
bigger things," Pescatore says. Because the program previously served
primarily Microsoft's largest accounts, the software giant might have
succumbed to pressure to release more details of the bulletins or early
versions of the patches. A leak or the theft of that type of information
could give attackers a few extra days to study and exploit flaws before
patches became widely available.

Pescatore also contends that smaller customers with little or no IT staff
need the poorly promoted program as much, or even more, than large companies
with major IT departments.

Senior scientist Russ Cooper of the security company TruSecure, also
believes the service is meaningful for customers. "It's about time," Cooper
says. "I've had discussions with Microsoft for more than five years
regarding getting advanced notices of security bulletins."




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