Safe E-Mailing for Dummies
By Michelle Delio

Story location: http://www.wired.com/news/infostructure/0,1377,66324,00.html

02:00 AM Jan. 20, 2005 PT

Citibank is worried about you.

PayPal is peeved and is about to pull the plug on your account unless you
take action right now. EBay is perturbed about your latest auction purchase,
Visa is fretting that someone may be up to no good with your credit card,
and some bank named SunTrust needs your mother's maiden name immediately if
not sooner.

Plus, at least a dozen of your friends and colleagues have apparently sent
e-mails promising you love, lust, a cool game or access to vital information
if you'll just click on the attached file. Yes, it's just another happy day
in your spam- and scam-packed inbox.

Happily, help is available. Ciphire Mail, a new and soon-to-be-open-source
application, aims to put an end to these sorts of annoyances with strong and
user-friendly e-mail authentication and encryption.

E-mail authentication -- confirmation that the stated sender actually sent
the message in question -- could make many e-mail hassles fade away, since
most scams and computer viruses rely on bogus sender information to lull
recipients into a false sense of security. Encryption is also a good idea,
given the increasing prevalence of snoopy software.

The Ciphire Mail application, free for individual users, nonprofit
organizations and the press, works in conjunction with all standard e-mail
programs. It operates almost invisibly in the background, encrypting and
decrypting e-mail missives and digitally signing each message to confirm its
source.

Ciphire Labs didn't develop new encryption algorithms or authentication
methods for Ciphire Mail. The idea was just to make the best existing
technology "way easier to use," said Laird Brown, chief strategist for the
Zurich, Switzerland-based company.

In close to a month of testing, Ciphire Mail performed almost perfectly on
computers running Windows XP and Mac OS X version 10.3, with Outlook 2003,
Eudora and the Thunderbird mail clients on the Windows box, and Eudora and
Thunderbird on the Mac.

Setup was a snap: Just download and install the client, choose which e-mail
addresses you want to associate with Ciphire, enter a password, and the
application sets itself up.

Working with the program is just as simple. When two people using the
Ciphire client exchange e-mails, the client intercepts e-mail right after
the Send button is pressed, and before it leaves the computer. The
recipient's security certificate is retrieved at the Ciphire Certificate
Directory, security checks are performed, and then the message and any
attachments are encrypted with the recipient's key.

Incoming e-mail is also intercepted before it appears in a user's inbox, the
message is decrypted (if necessary) and the sender is authenticated using
the corresponding certificate from the Ciphire Certificate Directory.

What Ciphire Mail is doing in the background is automatically managing each
user's set of public and private cryptographic keys. The public key is sent
to Ciphire's servers and the private one is stored on the user's machine.
This allows two users to communicate using encryption without having to
exchange private keys, as they must do using other e-mail encryption
programs. No delays in sending or receiving e-mail were noticeable during
testing.

"The difference between Ciphire Mail and other technologies in our zone is
the difference between using and learning how to use," Brown said. "And none
of this has been done at the expense of security. If anything, we're more
secure than the others."

Every Ciphire certificate contains three different 2,048-bit public keys
(RSA, DSA and ElGamal). Ciphire Mail encrypts all e-mails with two layers.
One layer is RSA (with AES) and the other layer is ElGamal (with Twofish).

If a message is sent to someone who doesn't use Ciphire Mail, the program
simply signs the message, allowing the recipient to confirm that the message
came from the apparent sender.

All of the authentication, encryption and decryption chores were carried out
flawlessly on both test machines. My only problems with Ciphire Mail were
petty aggravations; one would have been avoided if I had read the manual,
and the other issue will be addressed in a future release.

The primary annoyance was having to enter a password to log into Ciphire
Mail on every reboot of the computer. There's no option to have the program
save the password and automatically login. While this makes sense from a
security standpoint, it's also irritating when you know your machine is
secure and protected from unauthorized physical or remote access.

Brown said that automatic login is the feature most requested by Ciphire
Mail users, and a "remember my password" feature will be added to a future
version of the program. That's a good thing, as I also hated waiting the
minute or so after booting my computer for Ciphire to load and request my
password. Opening my e-mail client before Ciphire loaded caused mail
transfer errors fixable only by rebooting the e-mail application.

The only other problem I experienced was sparked by the password-entry
issue. When performing some upgrades on my computer that involved a lot of
rebooting, I uninstalled Cipher Mail to avoid the incessant requests for my
password. I didn't realize I needed to first deactivate my account before
uninstalling the application, and subsequently received several important
encrypted e-mails, sent by other Ciphire users, that I couldn't read.

Reinstalling the program as per Ciphire's help files and then forwarding the
e-mails to myself didn't help -- I just received forwarded copies of
gibberish. Eventually, I had to request that the senders send me unencrypted
copies of their messages. It was my mistake -- deactivation is clearly
explained in the manual -- but it would have been helpful if Ciphire also
included a message about deactivating the account in the uninstall routine.

But by and large, Ciphire Mail is flawless, doing what it says it will do
with virtually no effort on the part of its users. So why give all this
wonderfulness away for free? According to Brown, Ciphire Labs wants to
"share the wealth" that it hopes will soon be generated by the commercial
version of Ciphire Mail for enterprises, expected to be released in spring
2005.

Ciphire Labs also intends to release the source code to Cipher Mail within
the year, after the application is out of beta and the code is deemed
stable.

End of story



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