Data Breach Law: Why Tech Doesn't Get It
By Roy Mark
http://www.internetnews.com/commentary/article.php/3503351

Fix spam? Trust us, tech tells Washington when it wants to pass laws to
fight it. We'll fix it. Spyware? Not to worry, private enterprise has the
solution too.

Congress first introduced anti-spam bills in 1999. Three congresses and five
years later, the 108th Congress passed the CAN-SPAM Act. Lawmakers were so
far behind the curve when they finally acted, the legislation is widely
considered a failure.

As early as 2000, Congress introduced an anti-spyware bill. Proponents are
still waiting with less-than-baited breath for Congress to act. Spyware,
meanwhile, continues to spread like wildfire.

Now comes the idea of a national data breach disclosure law, a concept so
simple even Congress gets it. Too bad tech doesn't.

Lawmakers are first and foremost retail politicians. This they know: voters
are shocked that until California passed a disclosure law, companies such as
ChoicePoint and LexisNexis didn't even bother to tell consumers their
personal information had been exposed to possible ID theft.

The law didn't require it, so they didn't tell us. In fact, financial
institutions went so far in 2004 as to sink a proposal by Democratic Sen.
Dianne Feinstein of California: if a company exposes your personal data to
possible ID theft, it must tell you.

Feinstein is back this year with the same proposal, but this time Congress
is listening. Tech is not.

The day after Feinstein re-introduced her legislation, the Information
Technology Association of America (ITAA), one of the more prominent tech
trade groups in Washington, came right out and said encrypted data shouldn't
be included in the disclosure law.

"Using strong encryption to protect consumer records makes it extremely
unlikely that all but the most determined and technologically sophisticated
criminal will attempt to breach them," ITAA head honcho Harris Miller said
in a press release. In other words, trust us.

Apparently, the ITAA thinks it would be perfectly OK for companies that
encrypt their data to refrain from telling us about their embarrassing
hacks. Does Miller really believe encrypted data is so secure Americans
shouldn't be concerned about their encrypted credit-card numbers being
stolen? Not really, it turns out, only that it's bad for business.

"Including encrypted data in a breach notification bill takes away one
important incentive vendors have to encrypt the data in the first place," he
said.

Not that the ITAA isn't concerned about the little guy. If both encrypted
and unencrypted data are included in a national disclosure law, as Feinstein
wants, the ITAA says it is concerned consumers will be confused about the
definitions in the notification letter.

So is it better to not tell consumers about hacks on their personal data
than to have them confused?

Not so, an ITAA spokesman said Friday, stressing that the ITAA supports a
national disclosure law. But, he said, the law should focus on the ID theft
and not the breach itself.

"Exposed is a loaded term," he said. "If there is no realistic probability
the information was exposed to the bad guys, companies will be forced to
send out a lot of false-positive notices."

That, the spokesman posited, will just lead to consumer confusion, a story
line picked up by House Financial Services Committee Chairman Michael Oxley
(R-Ohio).

Oxley said at a hearing earlier this week he was worried Congress is getting
into a "headlong rush for notification in every instance [of a data breach].
When no evidence surfaces to indicate their [consumers] information has been
misused, consumers may begin to ignore those notices as just that many more
pieces of unsolicited junk mail."

Despite Oxley's quibbling and the ITAA's self-serving logic, a national
disclosure law is a proposal with legs in the 109th Congress. It is widely
believed that some form of Feinstein's bill will be passed if not by the end
of the year, then certainly before next year's elections.

"It's always good to bring home the bacon just before an election," one
Capitol Hill tech staffer said. "They'll be able to campaign and say, 'Look
what I did to help make your data more secure."

Tech would be wise to get out in front of this issue instead of focusing on
ways to dilute it. The more it stalls the bill in Washington, the more time
50 different states will have to create their own unique data breach
disclosure laws. Compliance with so many different jurisdictions would be a
regulatory nightmare for private enterprise.

It's going to happen, tech. Climb on board or be run over by the bandwagon.

Roy Mark is Washington D.C. bureau chief for internetnews.com



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