Critics Squeeze Cisco Over China
By Kevin Poulsen

Story location: http://www.wired.com/news/business/0,1367,68326,00.html

02:00 AM Jul. 29, 2005 PT

Internet equipment maker Cisco Systems is fighting a shareholder action that
urges the company to adopt a comprehensive human rights policy for its
dealings with the Chinese government, and with other states practicing
political censorship of the internet.

A shareholder resolution filed last May by the Massachusetts-based
investment group Boston Common Asset Management calls for Cisco to add human
rights considerations to the criteria it uses to certify resellers.

"What we want is for them to be a better company, to ensure that their
reputation is not in jeopardy and to have the processes in place to prove
that they are not complicit in the abuses that are occurring around the
world through the use of technology," says Dawn Wolfe, a social research and
advocacy analyst at the firm, which prides itself on its socially
responsible investments.

A report from the OpenNet Initiative watchdog group last April singled out
Cisco for allegedly enabling the Chinese government's notorious "Great
Firewall," a filtering system that prevents Chinese netizens from visiting
websites that criticize the government.

Cisco's routers, the report noted, form the backbone of China's internet
access, and include the power to identify and filter packets based on
keyword matches -- a tool typically used for fighting viruses and
denial-of-service attacks that also makes internet censorship easier for
repressive governments.

But Cisco's Terry Alberstein, director of corporate affairs for the Asia
Pacific region, says the company has never helped the Chinese government
suppress free speech.

"Cisco does not participate in any way in any censorship activities in the
People's Republic of China," Alberstein says. "We have never custom-tailored
our products for the China market, and the products that we sell in China
are the same products we sell everywhere else."

Cisco is formally asking the Securities and Exchange Commission to omit the
Boston Common proposal from the agenda for the company's next annual meeting
in November, which would prevent shareholders from voting on it. The company
argues the proposal is too vague to act on, and that Cisco already has a
suitable human rights policy. "The proposal has been substantially
implemented by Cisco, and is therefore moot," says spokeswoman Robin
Jenkins.

Even if it came to a vote and passed, the resolution would not be binding on
Cisco's executives. But "it sends a strong message to management, and it
gets across the sentiment of shareholders in a way that writing a letter
can't do," says Wolfe.

The controversy over U.S. businesses' dealings with repressive governments
bloomed anew last month when it emerged that Microsoft programmed its MSN
Spaces blog-hosting service to prohibit phrases like "human rights,"
"freedom" and "democracy" from the titles of Chinese blogs and postings, in
an apparent bid to curry favor with China's ruling Communist Party.

And in addition to the OpenNet report, Cisco recently came under fire when
author Ethan Gutman revealed the company was aggressively marketing mobile
police-networking equipment to Chinese law enforcement agencies.

Export constraints passed in the wake of the 1989 Tiananmen Square massacre
block U.S. companies from selling "any crime control or detection
instruments or equipment" to China. Cisco says networking equipment is not
covered by the prohibition. "We do sell our products to law enforcement
agencies around the world, including China," says Alberstein. "And we do
that in full compliance with Department of Commerce export regulations."

"This is an issue we're going to be encountering more and more," says
Rebecca MacKinnon, a research fellow at Harvard Law School's Berkman Center
for Internet & Society. "Can companies just claim a total lack of political
responsibility in how their technology is used in all instances? It's
something that companies should be thinking about when they sell their
technologies around the world."

End of story



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