Microsoft Blasts Massachusetts' New XML Policy

By Paula Rooney,  CRN
Sept. 2, 2005
URL: 
http://www.informationweek.com/story/showArticle.jhtml?articleID=170700325

Microsoft is lashing out against a revised IT policy planned by
Massachusetts that would kill the use of Office in state agencies unless the
company adopts the OpenDocument file format.

According to a proposed plan distributed by the state's Information
Technology Division on Wednesday, only two document formats ­ Open Document
and Adobe's PDF ­ will be acceptable for state use in the future.

The OpenDocument format, which was ratified in May by Oasis, is supported by
OpenOffice, an open source Office suite, and in Sun's StarOffice, which is
owned by Sun Microsystems.

"Desktop software that supports OpenDocument and PDF in the future is
acceptable; Microsoft's proprietary XML formats are not," Eric Kriss,
Secretary of Administration & Finance for the Commonwealth of Massachusetts,
told CRN during an telephone interview Friday.

Microsoft Office does not support OpenDocument and company executives said
this week they have no plans to support that format in future versions of
Office.

The document is subject to public review until Sept. 9, but the policy ­
which has been debated for more than two years -- is not likely to change,
state officials said.

The state and software company have locked horns on this issue for more than
two years but appeared to reach agreement last January when Microsoft said
it would ease licensing restrictions on Office XML schemas.

Kriss said, however, the state's IT administration carefully reviewed and
considered both Microsoft's Office XML schemas and OpenDocument but voted
for the latter as the standard that would best meet the needs of the
citizens of Massachusetts. He said the state had concerns about the openness
of the XML schemas and potential patent issues that could arise in the
future.

Kriss said there is little room for additional negotiations with Microsoft
and expects the policy to go into effect in late September, if not earlier.
Once finalized, state agencies must develop phased migration plans with a
target implementation date of January 1, 2007, the report states.

While any company can adopt the royalty free standard, Microsoft will not
support OpenDocument in its next version of Office 12 because it is an
inferior file format and is not compatible with older versions of Office,
one Microsoft executive said this week after the report was released. Office
12 is due next year.

"No," said Alan Yates, general manager of Microsoft's Information Worker
Business Strategy, when asked by CRN about the potential for Office to
support OpenDocument. "The Office "12" formats pay special attention to
compatibility with older document versions, [and] other formats do not
concern themselves with this important issue," Yates said.

Further, he added, "this proposal acknowledges that Open Document does not
address pictures, audio, video, charts, maps, voice, voice-over-IP, and
other kinds of data our customers are increasingly putting in documents and
archiving."

Kriss acknowledged that use of Office could be eliminated across state
agencies if Microsoft does not comply with the newly approved XML-based file
format but that move is not inevitable.

"Let's not leap to conclusions, " Kriss said, adding that Microsoft's
Internet Explorer complies with HTTP standards so backing OpenDoc would not
be a hardship for Microsoft. "Microsoft could put capabilities within their
XML Office suite right now to open, save and manipulate OpenDocument
formats. It is certainly something they could do. "

Of the $1.2 billion that Massachusetts spends on capital investment, about
$100 million is earmarked for IT spending, and software comprises a
substantial portion of that number.

Kriss emphasized, however, that the state is not moving to open standards
for economic reasons but to protect the right of the public to open and free
access to public documents for the foreseeable future. "What we've backed
away from at this point is the use of a proprietary standard and we want
standards that are published and free of legal encumbrances, and we don¹t
want two standards," Kriss said.

"We want OpenDocument, not Microsoft's XML standards. If Microsoft can make
Office save and manipulate the OpenDocument XML standard, it would make
their product more competitive for our use. "

If it goes into effect, IT systems integrators and solution providers would
have to support the OpenDoc format in order to do business with the state.
Kriss, while noting that much of its Office updating and deployment business
is handled by its internal IT staff, said he does not expect to see a major
shift in the supply of vendors and service contractors, but he does see
perhaps greater opportunities for firms that support the OpenDoc format that
is supported, for example, by OpenOffice.

If the state dropped Word and Excel, it would impact many VARs and
solutionproviders in the Bay state. "It's an interesting issue, and we'd
definitely have to add OpenDocument formatting to our regular business
processes," said Mike Healey, president of TENCorp, a VAR in Needham, Mass.
that does business with local governments and schools. "We, like everyone
else, just use Microsoft or PDF formatting. "

Microsoft's Yates said the company agrees with the adoption of XML but does
not agree that the solution to "public records management is to force a
single, less functional document format on all state agencies."

"The proposed policy is inconsistent with ongoing dialogues Microsoft is
having with other Massachusetts state agencies about how Microsoft products
can best meet their data and records requirements for a variety of data
types - ranging from traditional documents to pictures, audio, video, voice,
voice-over-IP, data, database schema, web pages, and XML information," Yates
said. "As we look to the future, and all of these data types become
increasingly intertwined, locked-in formats like OpenDocument are not well
suited to address these varying data types - as the proposed policy itself
acknowledges. It's this need for choice and flexibility that led Microsoft
to design Office in a way that supports any XML schemas that a customer
chooses, a capability lacking in less functional formats."

Regardless of Microsoft's argument, it does not appear the state will budge
this time. Kriss said the state has completed several migrations that
involve both proprietary and open source products and he does not anticipate
any major costs that would adversely impact taxpayers. "We have gone through
extensive review and we believe were the best at understanding our own
needs," Kriss said. "Microsoft is free to express opinions about the
technology value but for our needs the document outlines what we believe. " 



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