The CIA uncovers a secret: how to look things up on the internet
http://www.smh.com.au/news/technology/cia-takes-up-blogging/2005/11/28/11330
26405281.html

November 29, 2005

Not everyone in the intelligence agency derides publicly available
information, writes Susan Glasser.

THE CIA now has its own bloggers. In a bow to the rise of internet-era
secrets hidden in plain view, the agency has started hosting weblogs with
the latest information on topics including North Korean dictator Kim
Jong-Il's public visit to a military installation (his 38th this year) and
the Burmese media's silence on a ministry reshuffle. It even has a blog on
blogs, dedicated to finding useful information in the rapidly expanding
milieu of online journals and weird electronic memorabilia on the net.

The blogs are posted on an unclassified, government-wide website, part of a
rechristened CIA office for monitoring, translating and analysing publicly
available information, called the DNI Open Source Centre. The centre, which
made its debut this month, marks the latest wave of reorganisation in
response to the failures of intelligence collection before the September 11,
2001, attacks.

Analysis of those failures pointed to insufficient efforts to tap into the
huge realm of information on the internet, as well as a climate of disdain
for such information among spy agencies. "There are still people who believe
if it's not top secret it's not worth reading," says an outside expert who
works with government intelligence agencies.

By adding the new centre, "they've changed the strategic visibility", says
the centre's director, Douglas Naquin, a CIA veteran. "All of a sudden open
source is at the table." But he acknowledges that "managing the world's
unclassified knowledge [is] much bigger than any one organisation can do".

The DNI Open Source Centre began life in 1941 as the Foreign Broadcast
Information Service - FBIS to insiders - which was charged with monitoring
publicly available media and translating their output. Its pastel-hued
booklets became a familiar presence throughout government. At the height of
the Cold War, it was FBIS translators who pored over Izvestia and Pravda
from the Soviet Union, providing the little hints such as a word change that
might signal something broader for the CIA's Kremlinologists.

By the 1990s, the office had fallen on hard times. Some advocated abolishing
it, saying it was irrelevant in the age of 24-hour cable news. It survived,
but had its staff slashed by 60 per cent, Naquin says. September 11 gave it
new purpose, as "open source" became an intelligence buzzword. Across
government, policymakers began to debate how to find the nuggets of genuine
information hidden in the internet avalanche.

Even before the Open Source Centre officially opened it had added a video
database that makes its archives available online, and rolled out an
upgraded website with blogs and homepages on topics such as Osama bin Laden,
Iraq insurgency leader Abu Musab al-Zarqawi, China and bird flu.

The centre sees itself as a repository of what Naquin calls "open-source
tradecraft" in a self-conscious echo of his clandestine colleagues. It
teaches courses such as Advanced Internet Exploitation to intelligence
analysts.

Perhaps the toughest challenge for the new centre is proving its mettle
inside the sceptical world of intelligence, where the stolen secret has long
been prized above the publicly available gem. Although the centre's website
is unclassified and available across the government, so far it has only 6500
users with active accounts, Naquin says.

"Rarely is there the 'aha!', the 'oh-you-solved-this or you-prevented-this"'
moment, Naquin acknowledges.

"The reluctance to use it is astounding to me," says Michael Scheuer, the
former head of the CIA's bin Laden unit. "Nobody wants to go back in
response to an assignment and say, 'Oh, my Open Source Centre found this on
a server in Belgium."'

The culture clash isn't likely to disappear soon - especially when
intelligence services still classify material that can be found easily on
the internet. Not long ago, says a former senior government terrorism
analyst, he was teaching a class to future CIA intelligence analysts that
included a PowerPoint presentation on the evolution of al-Qaeda since
September 11, with images taken from the internet.

Two men at the back of the class came up to the instructor after the
presentation. Where, they asked, had he got a particular image from Iraq?
It's classified, they insisted. The former analyst laughed. He had taken it
from a gruesome website that compiles terrorist atrocity videos along with
pornography.




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