Dafna Ron created OVIRT-2503:
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Summary: Testing automatic Jira ticket logging for CQ monitoring
Key: OVIRT-2503
URL: https://ovirt-jira.atlassian.net/browse/OVIRT-2503
Project: oVirt - virtualization made easy
Issue Type: Bug
Reporter: Dafna Ron
Assignee: infra
As part of monitoring improvement and shifting partial responsibility for CQ
monitoring to the developers I would like to do some experiments on connecting
CQ alerts to create Jira tickets automatically.
As we have the ost monitoring project we start by doing some tests on that
project so that we do not overflow our jira with alerts.
For now I would like to start with Jira's opening with the following
specifications:
1. Subject: [ CQ ] [$patch number] [ oVirt $VER ($project) ] [ TEST NAME ]
2. at the beginning, email sent to: [email protected]
3. jira description [cq message]
4. all jira's has to have label=ost_failure and infra-owner as default.
I would like to change the project type to allow:
1. easy closing of Jira's (one/two clicks if we can)
2. view of Jira's like service tickets (rather then bugs)
There is a plugin called zapier that allows to easily connect a jira from an
email and also allow to add some rules to the Jira which may make this easier
for us.
can you also install it and link it to the ost jira? I have an email account
that we can use for that.
[email protected]
https://zapier.com/apps/jira/integrations
[[email protected]]
once I do some tests on my own on this, I wanted to try and collaborate with
one of the projects (maybe networking or one of sandro's teams) where CQ
failures would automatically open a ticket to their team and they can handle
the monitoring and escalate issues to us if needed.
Any advice on configurations we should be thinking of for that?
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