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https://ovirt-jira.atlassian.net/browse/OVIRT-2503?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=38069#comment-38069
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Barak Korren commented on OVIRT-2503:
-------------------------------------
[~dron] I really don`t think this makes any sense since the relationship
between jira ticket and CQ alerts aught to be one-to-many where this would
result ina one-to-one relationship...
> Testing automatic Jira ticket logging for CQ monitoring
> -------------------------------------------------------
>
> Key: OVIRT-2503
> URL: https://ovirt-jira.atlassian.net/browse/OVIRT-2503
> Project: oVirt - virtualization made easy
> Issue Type: Bug
> Reporter: Dafna Ron
> Assignee: infra
>
> As part of monitoring improvement and shifting partial responsibility for CQ
> monitoring to the developers I would like to do some experiments on
> connecting CQ alerts to create Jira tickets automatically.
> As we have the ost monitoring project we start by doing some tests on that
> project so that we do not overflow our jira with alerts.
> For now I would like to start with Jira's opening with the following
> specifications:
> 1. Subject: [ CQ ] [$patch number] [ oVirt $VER ($project) ] [ TEST NAME ]
> 2. at the beginning, email sent to: [email protected]
> 3. jira description [cq message]
> 4. all jira's has to have label=ost_failure and infra-owner as default.
> I would like to change the project type to allow:
> 1. easy closing of Jira's (one/two clicks if we can)
> 2. view of Jira's like service tickets (rather then bugs)
> There is a plugin called zapier that allows to easily connect a jira from an
> email and also allow to add some rules to the Jira which may make this easier
> for us.
> can you also install it and link it to the ost jira? I have an email account
> that we can use for that.
> [email protected]
> https://zapier.com/apps/jira/integrations
> [[email protected]]
> once I do some tests on my own on this, I wanted to try and collaborate with
> one of the projects (maybe networking or one of sandro's teams) where CQ
> failures would automatically open a ticket to their team and they can handle
> the monitoring and escalate issues to us if needed.
> Any advice on configurations we should be thinking of for that?
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