Currently there's no way to assign tickets as much as each one going to the list and cherry-pick the requests we believe we can attend. I'd really like to have some automated way to do this as well, but I don't think trac has such facilities, now, I am not a trac expert, but I'll start looking into solutions.
On Fri, 2010-01-22 at 00:15 +0000, Keiran Smith wrote: > Mike McGrath wrote: > > Generally we've been dropping the ball on hosted requests, some sitting > > outstanding for several days before someone even responds. > > > > So what is a solution? > > > > I think we could automate the process even more then we do already, I'm > > open to suggestions. > > > > -Mike > > _______________________________________________ > > infrastructure mailing list > > [email protected] > > https://admin.fedoraproject.org/mailman/listinfo/infrastructure > > > > > hmm.. How about have it like this. > Request Submitted -> System Checks What users activity is -> Assigns job > to user with least activity -> E-Mail is sent to the list > > I think this will be an efficient way to Complete tasks much quicker. > > Regards, > Keiran Smith (Affix) > _______________________________________________ > infrastructure mailing list > [email protected] > https://admin.fedoraproject.org/mailman/listinfo/infrastructure
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