When you say "server administrator can find the message on the employee mail
server" does that mean that the mail was delivered to your maildrop but that
you just didn't receive it? Also, protocol logging would show the exact
delivery sequence (not sure if you want to enable this as the log file will
be much larger).
Regards,
Howie
----- Original Message -----
From: "Marc Lichtenfeld" <[EMAIL PROTECTED]>
To: "inFusion Support List" <[EMAIL PROTECTED]>
Sent: Wednesday, March 07, 2001 1:58 PM
Subject: [iMS] false deliveries
> Hi Howie,
>
> We have been having issues recently in which people claim to have not
> received an e-mail even though it is reported as delivered by IMS. When
this
> occurs, I will notice several log entries with "sent successfully to"
> referring to the same recipient and same message. I know you mentioned in
> the past that this message occurs due to IMS trying to re-send a message
> during the same connection.
>
> Do you know why we are getting false delivery results? I am reasonably
sure
> that this isn't happening at the IMS end. I have seen this happen before
for
> messages sent to my company's employee mail server from IMS. When it
happens
> to me, IMS logs a delivered mail and I don't see the message, however a
> server administrator can find the message on the employee mail server.
>
> Any insight would be greatly appreciated.
>
> Thanks,
> Marc
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