Hi Brett,
Caught me as I was heading home :-)
>I'm having a problem reported from an email client that their email is not
>being deleted when they read it off the server. When I look in the POP log
>I find lots of these errors:
snip to relevant bit
>Occurred While Processing Request</H3><P> <TABLE BORDER><TR><TD><H4>Error
>Diagnostic Information</H4><P>Request timed out<P><P> The time taken to
>process your request has exceeded the allowable limit of 20 seconds. Please
>notify the server administrator (using the mail link below) that this error
>has occurred. <P>Note: You can override the request time limit by adding a
>'RequestTimeout' parameter to the URL used to request the page (e.g.
>page.cfm?RequestTimeout=500).....
If you are using the standard code set (FM1 or FM2) that has only one mail
file per incoming mail then the POP server quit template does a run that
checks the mail file to see if it is being used by anyone else for each
file that it has possibly to delete. This can take a fair bit of time and
the template can time out. We timed a client that got about 500 emails and
it took almost 2 mins for the template to finish! In fact to help
performance we limit the max number of emails to collect in one go to 500.
Look in the configurator and set the timeout param to several minutes, or
add the timeout url.parameter to the code :-)
--
Yours,
Kym
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