Title: Message
I'm not having any luck getting the BOUNCE processing to work via the data template. I am setting the smtpfrom attribute to [EMAIL PROTECTED] where alcottrouton.com is pointing to the same IP address as the iMS mail server. The data template should simply write the contents of the var SMTPName to a text file, but the template is not being called. When I change the smtpfrom attribute to my email account, I am receiving the failure notifications.
 
What am I doing wrong?
 
Also, can one use an IP address as a smtpfrom. For example, [EMAIL PROTECTED]?
-----Original Message-----
From: Howie Hamlin [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, October 23, 2002 4:09 PM
To: inFusion Support List
Subject: Re: [iMS] Bounces - let's kick the dead horse one more time...

 
----- Original Message -----
Sent: Wednesday, October 23, 2002 5:03 PM
Subject: RE: [iMS] Bounces - let's kick the dead horse one more time...

Sorry, I don't follow. Should I set my SMTPfrom parameter in the iMSMail tag to [EMAIL PROTECTED]? If so, what would make this different from any other email being processed by the data template? I would still have to look at my list of failed addresses... if I find a match, I would discard that mailing as a bounce message.
 
The DATA template in the SMTP/B server is only for processing bounced mail.  So, you should set the SMTPFROM and the Return-path headers to be an address in the form of "BOUNCE-<uniqueu identifier>" so that you can process bounces.  In the DATA template you could either remove the bad address or increment a counter in a table that disables the address when a certain number is reached.
 
Also, the SMTPfrom (as opposed to header_from) dictates what email address is used when a person replys, correct? I wouldn't want bounce-name@ to be that address...
 
No, the SMTPFROM address is used in the SMTP protocol when the POST Server says "MAIL FROM: some address" and is not used by the client for a reply.  A client typicaly uses the reply-to header and, if that is not found, it will use the FROM address.
 
When you send your email set the SMTPFROM and Return-path to the bounce address and set the Header_From and Reply-to to the address where the replies should go.
 
HTH,
 

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