in my case, i am NOT sending a plethora of messages to aol.  mostly, just one.  in fact, i built my own double opt-in email system and am currently testing it through a group of techie and non-techie friends.  my smtp server is tightened down and requires authentication.  CFMAIL cannot handle authentication to smtp servers, so i purchased this CFX as a fix to that issue.  anyway, all email that i send directly through my SMTP server gets delivered ...only when using the CFX does the mail never arrive. over 22 people in my testing group have aol addresses, and not one can get the 'sign up verification' email.  (the most important part of "double opt-in") 
 
here is the link, incidentally : http://getupclose.com
 
second, i built the double opt-in system to protect myself from blacklists and to become a more responsible corporate email sender; however, 24% of our entire email list of 27,000 people have aol addresses.  without them being able to double opt-in, we will lose a tremendous amount of subscribers from a very 'market-friendly' demographic.  not good. and while i realize i could go back to the drawing board, since i bought this tag specifically for this purpose, i'd like to solve the issue using it.
 
i am pretty sure it has to do with the headers that are created when using CFX.  based on my research and reading up on aol's policies regarding internet email, it seems to be the only solution.  hopefully, CFX developers can provide some detailed help/fix/information that allow these emails to arrive.
 
thanks.

Christian Griffith, CTO
Encore Tickets : Get Up Close
http://www.encoretickets.com
 
personal gig : http://phatz.com
----- Original Message -----
Sent: Thursday, March 13, 2003 9:40 AM
Subject: RE: [iMS] Re: aol and email

Hi guys,
 
Are you sending a lot of e-mail to aol over a short period of time? I've done some research on this issue, and have seen that AOL stops accepting e-mail from a server when it sends many in a short period of time. Even if the mail is sent over several connections.
 
Marc

-----Original Message-----
From: Ben Nagel [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 13, 2003 9:30 AM
To: inFusion Support List
Subject: RE: [iMS] Re: aol and email

We are seeing similar troubles with AOL accepting mail, but the mail never ending up in the recipient's inbox.  I will watch this thread with interest.
-----Original Message-----
From: :. webspinner : encore tickets .: [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 13, 2003 8:17 AM
To: inFusion Support List
Subject: Re: [iMS] Re: aol and email

"sorry for additional email on AOL, but i forget the log info"
 
03/12/2003 11:11:33 AM [016] Send mail start for 1E08F772EC590443BF36B2584CD7C655.mbx (Priority 0)
03/12/2003 11:11:33 AM [016] Connect to mailin-02.mx.aol.com
03/12/2003 11:11:33 AM [016] WARNING: SOCKET ERROR1: (Sock Recv) [10054] Connection reset by peer (1E08F772EC590443BF36B2584CD7C655.mbx)
03/12/2003 11:11:33 AM [016] WARNING: Error connecting to mailin-02.mx.aol.com response follows:
03/12/2003 11:11:33 AM [016] WARNING: (<-mailin-02.mx.aol.com) SOCKET ERROR: (Sock Recv) [10054] Connection reset by peer
03/12/2003 11:11:33 AM [016] Connect to mailin-01.mx.aol.com
03/12/2003 11:11:34 AM [016] Sending mail to mailin-01.mx.aol.com
03/12/2003 11:11:34 AM [016] 1E08F772EC590443BF36B2584CD7C655.mbx sent successfully to [EMAIL PROTECTED] from <> 598
03/12/2003 11:11:34 AM [016] Completed Processing
 
thanks.

Christian Griffith, CTO
Encore Tickets : Get Up Close
http://www.encoretickets.com
 
personal gig : http://phatz.com
----- Original Message -----
Sent: Thursday, March 13, 2003 9:10 AM
Subject: [iMS] Re: aol and email

howie ...i appreciate the personal response with general info; but i am up against a wall here on time and unfortunately wear multiple hats as email, web, ....really, everything digital administrator...
 
anyway, here is a block from the logs showing my mail have trouble getting through to aol ...and when it eventually does, it seems to be delivered ...yet, the recipient does not get the mail.  if i email the same recipient from my "authentication-required"  smtp server on the same box, the user gets the mail.
 
therefore, after analyzing all research from yesterday (via your info) and looking at the [above] log file, i believe the following:
- i am not on any blacklist (this after checking over 40 blacklists for my domain name and IP ...including spam cop)
- aol seems to be getting the mail, and actually excepting it
- it has something to do with the way CFX delivers mail and/or constructs mail messages.
 
anyone have any ideas?  is the default header style for CFX incompatible with aol and perhaps they are kicking me after accepting the mail?  if so, what an acceptable header?  i do not understand headers very well, so manipulation of them is a challenge currently.
 
any ideas out there gurus? 
 
thanks in advance.

Christian Griffith, CTO
Encore Tickets : Get Up Close
http://www.encoretickets.com
 
personal gig : http://phatz.com
----- Original Message -----
Sent: Wednesday, March 12, 2003 4:20 PM
Subject: Re: [iMS] quoted-printable

There is no disadvantage besides the token issue that I know of.  There is no option for encoding plain text but not the HTML.   The new CFX should be ready for testing soon, BTW.
 
Regards,
 
Howie
----- Original Message -----
Sent: Wednesday, March 12, 2003 10:39 AM
Subject: [iMS] quoted-printable

Hi Howie,
 
What are the disadvantages of using quoted-printable? One I am aware of is that tokens can be messed up. Are there any others?
 
I'm reasonably sure this isn't a current option, but is there a setting in the CFX_IMSMAIL tag to only set the plain/text part of a messaged to quoted-printable?
 
Regards,
Marc
 

------------------------------------------------------
Marc Lichtenfeld
Senior Programmer/Technology Lead
www.bigdough.com
 


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