Keith, X-headers sound like they make sense for you. Whether they get passed on or not is probably an issue though. I find it's not necessarily which client is used, but how the message is passed on (Forward vs. Redirect for instance). I think you'll need to do some experimenting to find what works best for you. There might be some user education involved. As for servers cutting out X-Headers... this would be a BAD thing (non-RFC) but I suppose anything is possible (personally never seen that).
Otherwise, I'm not really sure how you'd pass the info. Does the info need to be human-readable or are you using this for automated tracking purposes? By message number to you mean the message ID? You could certainly embed stuff in there and _theoretically_ the original message ID will stay with any forwarding or replying (in the In-Reply-To and/or References header), although some badly-written clients (especially Web-based like Hotmail) don't use In-Reply-To/References headers at all. Also almost no email client shows those headers to the user by default. So, again, depends on your environment and needs. Your last option is the Subject line which is one thing that will stay with the message for sure (unless a user edits it :), but of course mangling that with a bunch of info isn't really useful for the user. HTH, -Max PS. thanks for the plain text :) My comment wasn't just addressed to you btw, nothing personal! At 3/14/2003 01:15 PM -0600, Keith L. Miller wrote: >Max, > The information I'm trying to pass is simple stuff like project numbers, >organization names, etc. With our old mail client we just put X-Header >items in for each piece of data we needed to track the email in our system. > When I was researching a new mail client I spoke with Howie about what we >were needing and he mentioned that X-Headers were not always forwarded >through some mail servers. I'm just trying to figure out what would be the >best way to attach additional information to an email that when it gets >forwarded through a couple people will still retain all of the information. >That it why I'm thinking message numbers would be best. > >Thank you, > >Keith > > >PS: Sorry about the signature. My email client attaches it automatically >and I forget about it sometimes. > >----- Original Message ----- >From: "Max Paperno" <[EMAIL PROTECTED]> >To: "inFusion Support List" <[EMAIL PROTECTED]> >Sent: Friday, March 14, 2003 12:52 PM >Subject: Re: [iMS] X-Headers > > >> >> Keith, >> >> What sort of "additional information" are you trying to pass? Not sure >what you mean by message numbers, either... >> >> -Max >> >> PS. Could people please be more sparing with their Outhouse-formatted >mail? It really doesn't look that good when viewed in another email client. >There's nothing being said here that can't be expressed with plain text... >thanks. >> >> >> At 3/14/2003 12:30 PM -0600, you wrote: >> >Help please. I really need to find out what to do about X-Headers. >Should I use the message number to pass the information in or just use >X-Headers. Why would I not want to use X-Headers? >> > >> >Thanks again for any help, >> > >> >Keith >> >----- Original Message ----- >> >From: <mailto:[EMAIL PROTECTED]>Keith L. Miller >> >To: <mailto:[EMAIL PROTECTED]>inFusion Support List >> >Sent: Thursday, March 13, 2003 1:38 PM >> >Subject: [iMS] X-Headers >> > >> >I need to send some additional information along with each email that is >created from within my email app. I thought X-Headers would work, but I >recall speaking with someone, I beleive it was Howie, a few months back >about X-Headers not being the best way to do it. Is there a better way such >as message numbers, and if so, how can I do it with iMS and FusionMail? >> > >> > >> >Thank you for any help you can provide, >> > >> >Keith >> > >> ==^======================================================= This list server is Powered by iMS "The Swiss Army Knife of Mail Servers" -------------------------------------- To leave this list please complete the form at http://www.coolfusion.com/Support/ Need an iMS Developer license? Sign up for a free license here: http://www.coolfusion.com/Support/ List archives: http://www.mail-archive.com/inFusion-email%40eoscape.com/ Note: You are subscribed as [EMAIL PROTECTED] ==^=======================================================
