Well, the problem is not related to iMS in any way. The yahoo server is delivering to
the proper email address and, for some reason, the cogweb server is not. I checked
the MX for racktivity.com and it looks fine.
Regards,
Howie
----- Original Message -----
From: <[EMAIL PROTECTED]>
To: "inFusion Support List" <[EMAIL PROTECTED]>
Sent: Thursday, June 12, 2003 11:55 AM
Subject: [iMS] Why certain mail servers fail to deliver?
>
> This is a strange problem that's gone on for quite some time and I
> just can't seem to resolve it. I have a bunch of domains, and my
> primary domain is onebigsite.com. So I set up the iMS developer
> edition as the mail server on that domain. In the MX records for any
> of my domains I want to use for mail, I set up the mail server as:
> mail.onebigsite.com.
>
> Here's the problem:
> With certain mail servers, even though I address mail to the proper
> domain, the sending server tries to deliver the mail to
> <user>@onebigsite.com and NOT the domain.
>
> Here's an example:
> I tried to sign up for a demo item and have it send the download
> instructions to [EMAIL PROTECTED] (sales is the ONLY mail user in
> the racktivity.com domain). The sending server tried to deliver the
> mail to: [EMAIL PROTECTED] There is no "sales" e-mail box in the
> racktivity.com domain. Here are the log file entries:
>
> 06/12/2003 11:36:00 AM [001] widow.cogweb.com [65.170.13.211]
> Connected (1 total)
> 06/12/2003 11:36:00 AM [001] WARNING: Unknown user:
> [EMAIL PROTECTED]
> 06/12/2003 11:36:00 AM [001] widow.cogweb.com [65.170.13.211]
> Disconnected (1 total)
>
> I then resent it to my "steve" e-mail box at onebigsite.com.
>
> 06/12/2003 11:39:40 AM [001] widow.cogweb.com [65.170.13.211]
> Connected (1 total)
> 06/12/2003 11:39:41 AM [001] MAIL widow.cogweb.com [65.170.13.211]
> <[EMAIL PROTECTED]> [EMAIL PROTECTED] 4795
> 06/12/2003 11:39:41 AM [001] widow.cogweb.com [65.170.13.211]
> Disconnected (1 total)
>
> and it delivered correctly, as you can see. I then sent the same mail
> to: [EMAIL PROTECTED] and as you can see by the log, it delivered
> to [EMAIL PROTECTED] The [EMAIL PROTECTED] email box DOESN'T
> EVEN EXIST!
>
> If I try the same thing from Yahoo mail, it can't deliver to
> [EMAIL PROTECTED] (see log entries):
>
> 06/12/2003 11:51:42 AM [001] web40306.mail.yahoo.com [66.218.78.85]
> Connected (1 total)
> 06/12/2003 11:51:43 AM [001] WARNING: Unknown user:
> [EMAIL PROTECTED]
> 06/12/2003 11:51:43 AM [001] web40306.mail.yahoo.com [66.218.78.85]
> Disconnected (1 total)
>
> and IT DOES deliver to [EMAIL PROTECTED] (see log entries):
>
> 06/12/2003 11:51:49 AM [001] web40307.mail.yahoo.com [66.218.78.86]
> Connected (1 total)
> 06/12/2003 11:51:49 AM [001] MAIL web40307.mail.yahoo.com
> [66.218.78.86] <[EMAIL PROTECTED]> [EMAIL PROTECTED] 773
> 06/12/2003 11:51:49 AM [001] web40307.mail.yahoo.com [66.218.78.86]
> Disconnected (1 total)
>
> Where does the problem lie? Here's my config:
>
<SNIP>
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