Hi Janice,

Thanks!! I'll set the process in motion to get the upgrade. 


Jim


--- On Thu, 3/5/09, Janice Losgar <[email protected]> wrote:

> From: Janice Losgar <[email protected]>
> Subject: RE: [IM-Talk] RE: [IM-Talk]
> To: "'InterMapper Discussion'" <[email protected]>
> Date: Thursday, March 5, 2009, 1:21 PM
> Hi Jim.
> 
> The problem is the version of InterMapper server that you
> are running.
> Import MIB is not supported in InterMapper 4.4.4. You need
> version 4.5 or
> higher for this feature. The latest version is 5.0.8.
> 
> Regards,
> 
> Janice Losgar
> Dartware, LLC
> 
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of
> Jim Kaubisch
> Sent: Thursday, March 05, 2009 4:16 PM
> To: InterMapper Discussion
> Subject: RE: [IM-Talk] RE: [IM-Talk]
> 
> 
> Hi Janice,
> 
> The server version seems to be 4.4.4
> The IMRA version is 5.0.8
> 
> Yes, I'm logged in as Admin
> 
> Not sure what you mean when you say "run InterMapper
> on the server". If you
> mean run it from a console attached to the server, then
> thats a problem
> because that server is in a 3rd party facility some miles
> away.
> 
> Jim
> 
> --- On Thu, 3/5/09, Janice Losgar
> <[email protected]> wrote:
> 
> > From: Janice Losgar <[email protected]>
> > Subject: RE: [IM-Talk] RE: [IM-Talk]
> > To: "'InterMapper Discussion'"
> <[email protected]>
> > Date: Thursday, March 5, 2009, 1:01 PM
> > Hi Jim,
> > 
> > It should not make a difference that you are using a
> demo.
> > What version of
> > InterMapper server and InterMapper RemoteAccess are
> you
> > using? I assume you
> > are logged on to IMRA as an admin user, since you are
> able
> > to import probe
> > files?
> > 
> > Clicking an InterMapper server in the Map List will
> select
> > it. As Frank
> > mentioned, simply opening a map and using the File
> >
> > Import > MIB command
> > should work.
> > 
> > What happens when you run InterMapper on the server
> and try
> > the same import
> > command? Is it still grayed out?
> > 
> > Regards,
> > 
> > Janice Losgar
> > Dartware, LLC
> > 
> > -----Original Message-----
> > From: [email protected]
> > [mailto:[email protected]] On Behalf
> Of
> > Jim Kaubisch
> > Sent: Thursday, March 05, 2009 3:43 PM
> > To: InterMapper Discussion
> > Subject: [IM-Talk] RE: [IM-Talk]
> > 
> > 
> > 
> > Hi Janice,
> > 
> > Thanks for your quick response.
> > 
> > As far as I know (and I am new to this :-)), I have
> the
> > server selected. All
> > the "Import" option are black except for the
> > "MIB", which stubbornly remains
> > gray. I have imported a number of custom probes and
> that
> > seems to have
> > worked.
> > 
> > Just to make sure that I've got it right, what are
> the
> > detailed steps for
> > selecting a server, and how do I tell if a server has
> been
> > selected?
> > 
> > It should be said that for this investigation I
> downloaded
> > the demo version
> > of the remote client. Should that make a difference?
> > 
> > Thanks,
> > Jim
> > 
> > 
> > --- On Thu, 3/5/09, Janice Losgar
> > <[email protected]> wrote:
> > 
> > > From: Janice Losgar
> <[email protected]>
> > > Subject: RE: [IM-Talk]
> > > To: "'InterMapper Discussion'"
> > <[email protected]>
> > > Date: Thursday, March 5, 2009, 11:48 AM
> > > Hi Jim,
> > > 
> > > You should select the server where you want to
> import
> > the
> > > MIB in the Map
> > > List, and then the Import > MIB should be
> enabled.
> > > 
> > > To delete the test probes, you need to manually
> delete
> > the
> > > files from the
> > > InterMapper Settings > Probes folder, and then
> > restart
> > > the InterMapper
> > > server to remove the probes from the Set Probe
> window.
> > > 
> > > Regards,
> > > 
> > > Janice Losgar
> > > Dartware, LLC
> > > 
> > > -----Original Message-----
> > > From: [email protected]
> > > [mailto:[email protected]] On
> Behalf
> > Of
> > > Jim Kaubisch
> > > Sent: Thursday, March 05, 2009 2:23 PM
> > > To: [email protected]
> > > Subject: [IM-Talk] 
> > > 
> > > 
> > > Hi,
> > > 
> > > I am new to IM, am starting to develop custom
> probes
> > and
> > > have a couple of
> > > basic questions:
> > > 
> > > 1. The "MIB" option in the
> > "Import"
> > > drop down in the remote client is grayed
> > > out. What is the problem? How do I fix that?
> > > 
> > > 2. I've imported a number of test probes that
> I
> > now
> > > want to remove. I can't
> > > find any documentation on how to accomplish that.
> > > 
> > > Thanks,
> > > Jim Kaubisch
> > > 
> > > 
> > >       
> > >
> >
> ____________________________________________________________________
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