Thanks Christopher
Did reimport the probe after changes.
Tried the ticket route first last week
---------------------------------------------
Scott Piehn
JCWIFI.com Division Manager
Computer Dynamics
451 W. South St
Freeport, IL 61032
V 815.233.2641
F 815.233.6225
E [email protected]
----- Original Message -----
From: "Christopher Sweeney" <[email protected]>
To: "InterMapper Discussion" <[email protected]>
Sent: Tuesday, February 09, 2010 8:52 AM
Subject: Re: [IM-Talk] Customer Probe not retreiving data
On 2/8/10 4:15 PM, Scott Piehn wrote:
Thank you very much for the input Christopher.
Doesn't seem to make any difference
Did you make sure to reload the probes after making the change? I forgot
to mention it.
Assuming you did, then it's probably best to open a ticket at
[email protected] and include:
1) The SNMPwalk
2) A detailed log for SNMP OID Errors and Network Events filtered on one
of the devices using the new probe. Instructions for doing this are
here: http://forums.dartware.com/viewtopic.php?t=866
If the answer is something that will be of general interest, I can post
a summary here afterwards.
Thanks.
-- Christopher
--
=================================
Christopher L. Sweeney
Director of Software Development
Dartware, LLC
+1 603 643-9600 x104
http://dartware.com/
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