After 6 weeks of working with Microsoft on this, the "best practice solution" for this problem is to turn off the visual styles option in Windows XP.
There are two ways of doing this:
>From My Computer:
R-Click on My Computer->Properties->Advanced->Settings->Visual Effects
Uncheck 'Use visual styles on windows and buttons'
>From IE:
Tools->Internet Options->Advanced
Uncheck 'Enable visual styles on buttons and controls in web
pages'
Happy Trails.
Rob
