http://dawn.com/2012/12/04/maid-trafficking-reveals-the-dark-side-of-india-shining/

Maid-trafficking reveals the dark side of “India Shining”
Reuters



NEW DELHI: Inside the crumbling housing estates of Shivaji Enclave, amid the 
boys playing cricket and housewives chatting from their balconies, winding 
staircases lead to places where lies a darker side to India’s economic boom.

Three months ago, police rescued Theresa Kerketa from one of these tiny 
two-roomed flats. For four years, she was kept here by a placement agency for 
domestic maids, in between stints as a virtual slave to Delhi’s middle-class 
homes.

“They sent me many places – I don’t even know the names of the areas,” said 
Kerketa, 45, from a village in Chhattisgarh state in central India.

“Fifteen days here, one month there. The placement agent kept making excuses 
and kept me working. She took all my salary.”

Often beaten and locked in the homes she was sent to, Kerketa was forced to 
work long hours and denied contact with her family. She was not informed when 
her father and husband died. The police eventually found her when a concerned 
relative went to a local charity, which traced the agency and rescued her 
together with the police.

Abuse of migrant maids from Africa and Asia in the Middle East and parts of 
Southeast Asia is commonly reported.

But the story of Kerketa is the story of many maids and nannies in India, where 
a surging demand for domestic help is fuelling a business that, in large part, 
thrives on human trafficking by unregulated placement agencies.

As long as there are no laws to regulate the placement agencies or even define 
the rights of India’s unofficially estimated 90 million domestic workers, both 
traffickers and employers may act with impunity, according to child and women’s 
rights activists and government officials.

Activists say the offences are on the rise and link it directly to the 
country’s economic boom over the last two decades.

“Demand for maids is increasing because of the rising incomes of families who 
now have money to pay for people to cook, clean and look after their children,” 
says Bhuwan Ribhu from Bachpan Bachao Andolan (Save the Childhood Movement), 
the charity that helped rescue Kerketa.

Economic reforms that began in the early 1990s have transformed the lifestyles 
of many Indian families. Now almost 30 per cent of India’s 1.2 billion people 
are middle class and this is expected to surge to 45 per cent by 2020.

Yet as people get wealthier, more women go out to work and more and more 
families live on their own without relatives to help them, the voracious demand 
for maids has outstripped supply.

Behind closed doors

There are no reliable figures for how many people are trafficked for domestic 
servitude. The Indian government says 126,321 trafficked children were rescued 
from domestic work in 2011/12, a rise of almost 27 per cent from the previous 
year.

Activists say if you include women over 18 years, the figure could run into the 
hundreds of thousands.

The abuse is difficult to detect as it is hidden within average houses and 
apartments, and under-reported, because victims are often too fearful to go to 
the police. There were 3,517 incidents relating to human trafficking in India 
in 2011, says the National Crime Records Bureau, compared to 3,422 the previous 
year.

Conviction rates for typical offences related to trafficking – bonded labour, 
sexual exploitation, child labour and illegal confinement – are also low at 
around 20 per cent. Cases can take up to two years to come to trial, by which 
time victims have returned home and cannot afford to return to come to court.

Police investigations can be shoddy due to a lack of training and awareness 
about the seriousness of the crime.

Under pressure from civil society groups as well as media reports of cases of 
women and children trafficked not just to be maids, but also for prostitution 
and industrial labour, authorities have paid more attention in recent years.

In 2011, the government began setting up specialised anti-human trafficking 
units in police stations throughout the country.

There are now 225 units and another 110 due next year whose job it is to 
collect intelligence, maintain a database of offenders, investigate reports of 
missing persons and partner with charities in raids to rescue victims.

Parveen Kumari, director in charge of anti-trafficking at the ministry of home 
affairs, says so far, around 1,500 victims have been rescued from brick kilns, 
carpet weaving and embroidery factories, brothels, placement agencies and 
houses.

“We realise trafficking is a bigger issue now with greater demand for labour in 
the cities and these teams will help,” said Kumari. “The placement agencies are 
certainly under the radar.”

National headlines

The media is full of reports of minors and women lured from their villages by 
promises of a good life as maids in the cities. They are often sent by agencies 
to work in homes in Delhi, and its satellite towns such as Noida and Gurgaon, 
where they face a myriad of abuses.

In April, a 13-year-old maid heard crying for help from the balcony of a second 
floor flat in a residential complex in Delhi’s Dwarka area became a national 
cause célèbre.

The girl, from Jharkhand state, had been locked in for six days while her 
employers went holidaying in Thailand. She was starving and had bruises all 
over her body.

The child, who had been sold by a placement agency, is now in a government 
boarding school as her parents are too poor to look after her. The employers 
deny maltreatment, and the case is under investigation, said Shakti Vahini, the 
Delhi-based child rights charity which helped rescue her.

In October, the media reported the plight of a 16-year-old girl from Assam, who 
was also rescued by police and Shakti Vahini from a house in Delhi’s affluent 
Punjabi Bagh area. She had been kept inside the home for four years by her 
employer, a doctor. She said he would rape her and then give her emergency 
contraceptive pills. The doctor has disappeared.

One on every block

Groups like Save the Children and ActionAid estimate there are 2,300 placement 
agencies in Delhi alone, and less than one-sixth are legitimate.

“There are so many agencies and we hear so many stories, but we are not like 
that. We don’t keep the maids’ salaries and all are over 18,” said Purno 
Chander Das, owner of Das Nurse Bureau, which provides nurses and maids in 
Delhi’s Tughlakabad village.

The Das Nurse Bureau is registered with authorities – unlike many agencies 
operating from rented rooms or flats in slums or poorer neighbourhoods like 
Shivaji Enclave in west Delhi. It is often to these places that maids are 
brought until a job is found.

There are no signboards, but neighbors point out the apartments that house the 
agencies and talk of the comings and goings of girls who stay for one or two 
days before being taken away.

“There is at least one agency in every block,” says Rohit, a man in his 
twenties, who lives in one of scores of dilapidated government-built apartment 
blocks in Shivaji Enclave.

With a commission fee of up to 30,000 rupees ($550) and a maids’ monthly salary 
of up to 5,000 rupees ($90), an agency can make more than $1,500 annually for 
each girl, say anti-trafficking groups.

A ledger recovered after one police raid, shown by the charity Bachpan Bachao 
Andolan to Thomson Reuters Foundation, had the names, passport pictures and 
addresses of 111 girls from villages in far-away states like West Bengal, 
Jharkhand, Assam and Chhattisgarh, most of them minors.

The Delhi state government has written a draft bill to help regulate and 
monitor placement agencies and has invited civil society groups to provide 
feedback.

But anti-trafficking groups say what is really needed a country-wide law for 
these agencies, which are not just mushrooming in cities like Delhi but also 
Mumbai and other towns and cities.

The legislation would specify minimum wages, proper living and working 
conditions and a mechanism for financial redress for unpaid salaries. It would 
also specify that placement agencies keep updated record of all domestic 
workers which would subject to routine inspection by the labor department.

In the meantime, victims like Theresa Kerketa just want to warn others.

“The agencies and their brokers tell you lies. They trap you in the city where 
you have no money and know no one,” said Kerketa, now staying with a relative 
in a slum on the outskirts of south Delhi as she awaits compensation.

“I will go back and tell others. It is better to stay in your village, be 
beaten by your husband and live as a poor person, than come to the city and 
suffer at the hands of the rich.”


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