I don't think that's it.  She definitely said it's like it's rebooting.  
Nothing she does, tilting the phone, touching the screen, pressing the home 
button, etc., will bring it back, it just comes back on its own after a bit, 
and returns to the phone/vm app automagically.

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Anthony Wang
Sent: Wednesday, July 28, 2010 8:10 AM
To: iPhone Chat/Admin List
Cc: '[email protected]'; [email protected]
Subject: Re: [Iphone-chat] Weird reboot

This may be obvious but is the screen going dark because she is tilting 
the iPhone? For instance, the screen will go off if the phone is 
positioned towards the ear but will come back on when it is parallel to 
the floor.

Anthony



From:   Darhl Thomason <[email protected]>
To:     "'[email protected]'" <[email protected]>
Date:   07/28/2010 11:06 AM
Subject:        [Iphone-chat] Weird reboot
Sent by:        [email protected]



I'm fairly new to the iPhone, so forgive me if I miss something obvious. I 
won't get my iPhone until next week, so everything is my Blackberry 
infused interpretation of what my users tell me :-)

One of my users says her phone shuts down a lot when she's on speaker 
phone, said it did it to her 6 times yesterday.  For example, she uses 
speaker phone to check her voice mail, in the middle of a message, the 
screen goes dark and the audio goes silent like it's rebooting, but then 
after a few seconds it comes back on and the vm is still active (i.e. 
"press 1 to play again", etc.).

It's an iPhone 3GS, I'm not sure if she's on OS v3 or iOS4.  I suggested 
she update to iOS4 if she's not already and to let me know if that fixed 
the problem.

I'm hoping someone else has seen this and can give me some ideas on what 
to check on her phone.

Thanks!

Darhl

Darhl Thomason | SysAdmin | Business Technology
Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | 
www.papamurphys.com<http://www.papamurphys.com>


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