No case, and it sounds like that may be the issue. But it seems like if it was the proximity sensor, you'd think pressing the Home button would wake it back up.
She definitely is not seeing the Apple logo, so I agree that it is not really rebooting. She upgraded to iOS4 last night, hopefully that fixes whatever weirdness she's seeing. Darhl Thomason | SysAdmin | Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Mendoza.Ronald Sent: Thursday, July 29, 2010 7:56 AM To: iPhone Chat/Admin List Subject: Re: [Iphone-chat] Weird reboot If it really was rebooting, the user would see the Apple logo and it would take at least a minute to complete. I'm not sure if the proximity sensor is normally active when the speakerphone is on, but it sounds like the proximity sensor is turning the screen off unexpectedly. First off, are they using a case with the iPhone and if so, is it designed for that model? (For example, cases for the original iPhone somewhat fit the iPhone 3G and 3GS but usually have issues due to the location change of the proximity sensor. Ron Mendoza | State of California [email protected] -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Darhl Thomason Sent: Wednesday, July 28, 2010 7:59 AM To: '[email protected]' Subject: [Iphone-chat] Weird reboot I'm fairly new to the iPhone, so forgive me if I miss something obvious. I won't get my iPhone until next week, so everything is my Blackberry infused interpretation of what my users tell me :-) One of my users says her phone shuts down a lot when she's on speaker phone, said it did it to her 6 times yesterday. For example, she uses speaker phone to check her voice mail, in the middle of a message, the screen goes dark and the audio goes silent like it's rebooting, but then after a few seconds it comes back on and the vm is still active (i.e. "press 1 to play again", etc.). It's an iPhone 3GS, I'm not sure if she's on OS v3 or iOS4. I suggested she update to iOS4 if she's not already and to let me know if that fixed the problem. I'm hoping someone else has seen this and can give me some ideas on what to check on her phone. Thanks! Darhl Darhl Thomason | SysAdmin | Business Technology Papa Murphy's Int'l. | d 360-449-4044 | c 360-607-5617 | www.papamurphys.com<http://www.papamurphys.com> ------------------------------------------------------------------------ ------------ Consumer-voted "Best Pizza Chain in America" 2003-2009 _______________________________________________ Iphone-chat mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/iphone-chat --------------------------------- Iphone-chat mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ______________________________________________________________________ CONFIDENTIALITY NOTICE: This email from the State of California is for the sole use of the intended recipient and may contain confidential and privileged information. Any unauthorized review or use, including disclosure or distribution, is prohibited. If you are not the intended recipient, please contact the sender and destroy all copies of this email. _______________________________________________ Iphone-chat mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/iphone-chat --------------------------------- Iphone-chat mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ------------------------------------------------------------------------------------ Consumer-voted "Best Pizza Chain in America" 2003-2009 _______________________________________________ Iphone-chat mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/iphone-chat --------------------------------- Iphone-chat mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
