Hi.  I have a similar (but different) issue, in that my volume seems to go down 
without me physically changing any settings, so once or twice a week I have to 
return it from about 20% to 100%.  Are there any gestures or other actions 
which could inadvertently be causing this to happen?  Alternatively, could it 
be caused by the phone ringing whilst I'm walking with it in my pocket (and 
consequently sliding the volume down as it rings)?  Indeed, on this matter, 
does anybody have any carrying solutions for when out and about, as having it 
in my pocket whilst in train stations and the like seems to prevent me from 
hearing it going off (and the vibration doesn't get felt as I have lots of 
other stuff in my pocket like keys and travel passes)? 

Many thanks, Danny 
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