Greg, What OS is the server installed on? How many NICs are installed in the server? Are you using non-routable IPs for the internal users?
Is it possible for you to send a copy of you sysmmdd.txt log file? Thanks. Pete Mourfield Ipswitch, Inc ---------- Original Message ---------------------------------- From: "Greg Foulks" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Wed, 5 Feb 2003 21:17:43 -0500 >Can anyone explain what would cause this? > >Internal users can see all of the external users who are logged in. > >External users can not see the internal users who are logged in. (Icon shows >an Unknown status) > >External users can IM internal users > >Internal users can not IM external users. > >Internal users can IM and see status of all Internal users. > > >Firewall is setup to allow 5177 and 5178 Both ways. > > >anyway to debug this? > >Thanks, >Greg > > >----- Original Message ----- >From: "Rick Leske" <[EMAIL PROTECTED]> >To: <[EMAIL PROTECTED]> >Sent: Wednesday, February 05, 2003 7:37 PM >Subject: Re: [IpswitchIM_Forum] Recap the port issue and NAT Flag > > >> Thanks Peter that's better.. but for our environment, coupled with >> workstations from w95 to XP and with/without client firewalling, along >with >> routers most always using NAT these days we'd be better off just >installing >> all clients with both ports wide open and the registry addition. >> >> Any chance that IPSwitch will release a patch for the registry addition to >> the client side software? If not please let me know and I'll put a free >> registry toggle app up on one of our sites for download that will help >most >> typical users of IIM. >> >> ~Rick >> >> ----- Original Message ----- >> From: "Peter Mourfield" <[EMAIL PROTECTED]> >> To: <[EMAIL PROTECTED]> >> Sent: Wednesday, February 05, 2003 6:18 PM - SATCOM >> Subject: Re: [IpswitchIM_Forum] Recap the port issue and NAT Flag >> >> >> > By default, the server listens (accepts incoming connections) on 5177 >and >> the client listens (accepts incoming connections) on 5178. If all of the >> clients have the 'Client Uses Nat' value set to "1" then only the server >is >> listening (on 5177). >> > >> > 5177 inbound to the server. >> > 5177 outbound from the clients. >> > >> > 5178 outbound from the server.* >> > 5178 inbound to the clients.* >> > * Not necessary if ALL clients have the 'Client Uses Nat' value set to >"1" >> > >> >> ___________________________________________________________________ >> Virus Scanned and Filtered by http://www.FamHost.com E-Mail System. >> >> >> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >> List Archive: >http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ >> Knowledge Base/FAQ: >http://www.ipswitch.com/support/Instant_Messenger/index.asp >> > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/Instant_Messenger/index.asp > ________________________________________________________________ Sent via the KillerWebMail system at alpha.ipswitch.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/Instant_Messenger/index.asp
