And the host name that the clients use do resolve to the IP address of the IM server?
Greg Foulks, MCP NewFound Technologies, Inc. http://www.nfti.com Email: [EMAIL PROTECTED] Voice: 614.318.5036 Fax: 614.318.5005 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Vincent Toussaint Sent: Tuesday, February 25, 2003 5:55 PM To: [EMAIL PROTECTED] Subject: RE: [IpswitchIM_Forum] Ipswitch Instant Messenger 1.01 We're not using a NAT... And will never use it for IM... So clients are not configure to use NAT. --------------------------------------- Vincent Toussaint Network Administrator Hybride Technologies www.hybride.com > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf > Of Greg Foulks > Sent: February 25, 2003 5:42 PM > To: [EMAIL PROTECTED] > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant Messenger 1.01 > > > Are you sure you enabled NAT on the Client? > > Greg Foulks, MCP > NewFound Technologies, Inc. > http://www.nfti.com > Email: [EMAIL PROTECTED] > Voice: 614.318.5036 > Fax: 614.318.5005 > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of > Vincent Toussaint > Sent: Tuesday, February 25, 2003 5:32 PM > To: [EMAIL PROTECTED] > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant Messenger 1.01 > > > The client that I can't see is already updated... Without > updating, the client side, the users can't connect anyways... > > AND they still don't show the right status in Public List > while OK in the Personnal List. > > Vincent > > --------------------------------------- > Vincent Toussaint > Network Administrator > Hybride Technologies > www.hybride.com > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf > > Of Sarah Mullins > > Sent: February 25, 2003 5:32 PM > > To: [EMAIL PROTECTED] > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant Messenger 1.01 > > > > > > To ensure that all clients have been updated to the 1.01 > > version, you may consider entering a client update URL /Path > > in the Server Manager - General Tab, and clicking the UPDATE > > CLIENTS button. This will force all clients to grab the new > > install when the log on the next time. > > > > > > Thanks, > > > > Sarah Mullins > > > > > > > > ---------- Original Message ---------------------------------- > > From: "Vincent Toussaint" <[EMAIL PROTECTED]> > > Reply-To: [EMAIL PROTECTED] > > Date: Tue, 25 Feb 2003 17:21:03 -0500 > > > > Ok... Did the reinstall... > > When logged on, I can't see who's logged and who's not. BUT > > I can see all the users with the little grey smilly face > > (grey = offline)... In my personnal contact list, I've add > > one user. He's online and I can see him... But the Public > > list show he's offline... > > > > What's that all about ?????? > > > > Thanks > > Vincent > > > > --------------------------------------- > > Vincent Toussaint > > Network Administrator > > Hybride Technologies > > www.hybride.com > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] On Behalf > > > Of Vincent Toussaint > > > Sent: February 25, 2003 5:13 PM > > > To: [EMAIL PROTECTED] > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant Messenger 1.01 > > > > > > > > > Thanks Jason.. But this is a bit too late... > > > > > > :( > > > > > > --------------------------------------- > > > Vincent Toussaint > > > Network Administrator > > > Hybride Technologies > > > www.hybride.com > > > > > > > -----Original Message----- > > > > From: [EMAIL PROTECTED] > > > > [mailto:[EMAIL PROTECTED] On Behalf Of > > > > Jason H. > > > > Sent: February 25, 2003 5:09 PM > > > > To: [EMAIL PROTECTED] > > > > Subject: Re: [IpswitchIM_Forum] Ipswitch Instant Messenger 1.01 > > > > > > > > > > > > Hi James, > > > > > > > > The reason we requested you uninstall was due to the > > "beta" version > > > > we provided to you. Please contact our customer service > > department > > > > at http://askarep.ipswitch.com and request a full > > download of v1.01 > > > > of Ipswitch IM. > > > > > > > > Thank you, > > > > > > > > Jason H. > > > > Ipswitch Tech Support > > > > > > > > > > > > ----- Original Message ----- > > > > From: "James Hyde" <[EMAIL PROTECTED]> > > > > To: <[EMAIL PROTECTED]> > > > > Sent: Tuesday, February 25, 2003 4:48 PM > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant Messenger 1.01 > > > > > > > > > > > > > I was instructed by Ipswitch to Uninstall the previous > > > version first > > > > before > > > > > installing 1.01 > > > > > > > > > > James > > > > > > > > > > -----Original Message----- > > > > > From: [EMAIL PROTECTED] > > > > > [mailto:[EMAIL PROTECTED] Behalf > > > > Of Vincent > > > > > Toussaint > > > > > Sent: Tuesday, February 25, 2003 4:41 PM > > > > > To: [EMAIL PROTECTED] > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant > Messenger 1.01 > > > > > > > > > > > > > > > Sure does !.... > > > > > I think I've check all the default settings... And > > anyway, I did a > > > > > simple upgrade over the old one... > > > > > > > > > > Was it necessary to uninstall the 1.0 befoire installing > > > > the 1.01 ??? > > > > > > > > > > --------------------------------------- > > > > > Vincent Toussaint > > > > > Network Administrator > > > > > Hybride Technologies > > > > > www.hybride.com > > > > > > > > > > > -----Original Message----- > > > > > > From: [EMAIL PROTECTED] > > > > > > [mailto:[EMAIL PROTECTED] On > > > > Behalf Of Greg > > > > > > Foulks > > > > > > Sent: February 25, 2003 4:31 PM > > > > > > To: [EMAIL PROTECTED] > > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant > > Messenger 1.01 > > > > > > > > > > > > > > > > > > Does your server still have enabled show public list? > > > > > > > > > > > > Greg Foulks, MCP > > > > > > NewFound Technologies, Inc. > > > > > > http://www.nfti.com > > > > > > Email: [EMAIL PROTECTED] > > > > > > Voice: 614.318.5036 > > > > > > Fax: 614.318.5005 > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > From: [EMAIL PROTECTED] > > > > > > [mailto:[EMAIL PROTECTED] > Behalf Of > > > > > > Vincent Toussaint > > > > > > Sent: Tuesday, February 25, 2003 4:31 PM > > > > > > To: [EMAIL PROTECTED] > > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant > > Messenger 1.01 > > > > > > > > > > > > > > > > > > Yes... Without the upgrade, they can't login... > > > > > > > > > > > > --------------------------------------- > > > > > > Vincent Toussaint > > > > > > Network Administrator > > > > > > Hybride Technologies > > > > > > www.hybride.com > > > > > > > > > > > > > -----Original Message----- > > > > > > > From: [EMAIL PROTECTED] > > > > > > > [mailto:[EMAIL PROTECTED] > > On Behalf Of > > > > > > > Greg Foulks > > > > > > > Sent: February 25, 2003 4:24 PM > > > > > > > To: [EMAIL PROTECTED] > > > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant > > > Messenger 1.01 > > > > > > > > > > > > > > > > > > > > > Did you upgrade all of your clients as well? > > > > > > > > > > > > > > Greg Foulks, MCP > > > > > > > NewFound Technologies, Inc. > > > > > > > http://www.nfti.com > > > > > > > Email: [EMAIL PROTECTED] > > > > > > > Voice: 614.318.5036 > > > > > > > Fax: 614.318.5005 > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > > From: [EMAIL PROTECTED] > > > > > > > [mailto:[EMAIL PROTECTED] > > Behalf Of > > > > > > > Vincent Toussaint > > > > > > > Sent: Tuesday, February 25, 2003 4:24 PM > > > > > > > To: [EMAIL PROTECTED] > > > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant > > > Messenger 1.01 > > > > > > > > > > > > > > > > > > > > > Don't see anyone online in Public Contacts since > > upgraded to > > > > > > > 1.01... ??? Even if users are logged in... > > > > > > > > > > > > > > Vincent > > > > > > > > > > > > > > > > > > > > > > > > > > > > --------------------------------------- > > > > > > > Vincent Toussaint > > > > > > > Network Administrator > > > > > > > Hybride Technologies > > > > > > > www.hybride.com > > > > > > > > > > > > > > > -----Original Message----- > > > > > > > > From: [EMAIL PROTECTED] > > > > > > > > [mailto:[EMAIL PROTECTED] On > > > > Behalf Of > > > > > > > > James Hyde > > > > > > > > Sent: February 25, 2003 4:19 PM > > > > > > > > To: [EMAIL PROTECTED] > > > > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant > > > > Messenger 1.01 > > > > > > > > > > > > > > > > > > > > > > > > Fixed all our problems as well. > > > > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > > > From: [EMAIL PROTECTED] > > > > > > > > [mailto:[EMAIL PROTECTED] > > > > > > Behalf Of Greg > > > > > > > > Foulks > > > > > > > > Sent: Tuesday, February 25, 2003 3:23 PM > > > > > > > > To: [EMAIL PROTECTED] > > > > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant > > > > Messenger 1.01 > > > > > > > > > > > > > > > > > > > > > > > > Same here- Solved all our NAT issues with internal > > > > and external > > > > > > > > clients! > > > > > > > > > > > > > > > > Great Job Folks! > > > > > > > > > > > > > > > > Greg Foulks, MCP > > > > > > > > NewFound Technologies, Inc. > > > > > > > > http://www.nfti.com > > > > > > > > Email: [EMAIL PROTECTED] > > > > > > > > Voice: 614.318.5036 > > > > > > > > Fax: 614.318.5005 > > > > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > > > From: [EMAIL PROTECTED] > > > > > > > > [mailto:[EMAIL PROTECTED] > > > > > > Behalf Of nic. > > > > > > > > schellekens > > > > > > > > Sent: Tuesday, February 25, 2003 3:11 PM > > > > > > > > To: [EMAIL PROTECTED] > > > > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant > > > > Messenger 1.01 > > > > > > > > > > > > > > > > > > > > > > > > Having had the opportunity to test this newer version, I > > > > > > can state > > > > > > > > it worked first time and solved a massive amount of > > > problems, > > > > > > > > esp with the NAT problems on clients. > > > > > > > > > > > > > > > > Nic > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > > > > From: [EMAIL PROTECTED] > > > > > > > > > [mailto:[EMAIL PROTECTED] > > > > > > Behalf Of John > > > > > > > > > Korsak > > > > > > > > > Sent: dinsdag 25 februari 2003 21:00 > > > > > > > > > To: [EMAIL PROTECTED] > > > > > > > > > Subject: [IpswitchIM_Forum] Ipswitch Instant > > > Messenger 1.01 > > > > > > > > > > > > > > > > > > > > > > > > > > > Dear Ipswitch Instant Messenger Forum: > > > > > > > > > > > > > > > > > > Ipswitch would like to announce the release > of Ipswitch > > > > > > > > > Instant Messenger 1.01. This free patch will > > > update 1.00 to > > > > > > > version 1.01. > > > > > > > > > You can download the patch from the following > location: > > > > > > > > > > > > > > > > > > Purchased versions of 1.0: > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ftp://ftp.ipswitch.com/ipswitch/Product_Support/IpswitchIM/IMServer1 > > > > > > 01 > > > > > > > > > .exe > > > > > > > > > > > > > > > > > > If you are using the evaluation version you can > > > > download a new > > > > > > > > > evaluation > > > > > > > > > at: > > > > > > > > > > > > > > > > > > ftp://ftp.ipswitch.com/ipswitch/Product_Downloads/IpswitchIMt.exe > > > > > > > > > > > > > > > > > > Ipswitch Instant Messenger 1.01 Details: > > > > > > > > > - Fixes a problem that prevented the Server from > > > > > > > communicating with > > > > > > > > > the client in some network configurations > > > > > > > > > - Simplifies client settings when the client is behind > > > > > > > > Network Address > > > > > > > > > Translation (NAT) > > > > > > > > > - Adds the option for a client silent installation > > > > > > > > > > > > > > > > > > There is a Network Address Translation (NAT) Article > > > > > > available at: > > > > > > > > > > > > > > > > > > http://www.ipswitch.com/Support/Instant_Messenger/guides/nathelp/n > > > > > > > > atim_help. > > > > > > > > htm > > > > > > > > > > > > > > > > Thank you for your continued support of Ipswitch > > > and Ipswitch > > > > > > > > Instant Messenger. > > > > > > > > > > > > > > > > John Korsak > > > > > > > > Messaging Product Marketing Manager > > > > > > > > > > > > > > > > > > > > > > > > To Unsubscribe: > > > > > > > > http://www.ipswitch.com/support/mailing-lists.html > > > > > > > > List Archive: > > > > > > > > > > > http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.c > > > > > > > om/ > > > > > > > Knowledge Base/FAQ: > > > > > > > > http://www.ipswitch.com/support/Instant_Messenger/index.asp > > > > > > > > > > > > > > > > > > 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