Vincent
I'm not sure exactly what you say is happening.  You have the same user in
the public contact list as you do in the personal contact list, but that
user only shows as online in the public list?

-HJ

----- Original Message -----
From: "Vincent Toussaint" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, February 25, 2003 6:06 PM
Subject: RE: [IpswitchIM_Forum] Ipswitch Instant Messenger 1.01


> I've set it up on our Imail server and they use the same host name as
> WebMessaging (that works fine)...
>
> ---------------------------------------
> Vincent Toussaint
> Network Administrator
> Hybride Technologies
> www.hybride.com
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On Behalf
> > Of Greg Foulks
> > Sent: February 25, 2003 6:00 PM
> > To: [EMAIL PROTECTED]
> > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant Messenger 1.01
> >
> >
> > And the host name that the clients use do resolve to the IP
> > address of the IM server?
> >
> > Greg Foulks, MCP
> > NewFound Technologies, Inc.
> > http://www.nfti.com
> > Email: [EMAIL PROTECTED]
> > Voice: 614.318.5036
> > Fax: 614.318.5005
> >
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] Behalf Of
> > Vincent Toussaint
> > Sent: Tuesday, February 25, 2003 5:55 PM
> > To: [EMAIL PROTECTED]
> > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant Messenger 1.01
> >
> >
> > We're not using a NAT... And will never use it for IM...
> >
> > So clients are not configure to use NAT.
> >
> > ---------------------------------------
> > Vincent Toussaint
> > Network Administrator
> > Hybride Technologies
> > www.hybride.com
> >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED] On Behalf
> > > Of Greg Foulks
> > > Sent: February 25, 2003 5:42 PM
> > > To: [EMAIL PROTECTED]
> > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant Messenger 1.01
> > >
> > >
> > > Are you sure you enabled NAT on the Client?
> > >
> > > Greg Foulks, MCP
> > > NewFound Technologies, Inc.
> > > http://www.nfti.com
> > > Email: [EMAIL PROTECTED]
> > > Voice: 614.318.5036
> > > Fax: 614.318.5005
> > >
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED] Behalf Of
> > > Vincent Toussaint
> > > Sent: Tuesday, February 25, 2003 5:32 PM
> > > To: [EMAIL PROTECTED]
> > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant Messenger 1.01
> > >
> > >
> > > The client that I can't see is already updated... Without
> > > updating, the client side, the users can't connect anyways...
> > >
> > > AND they still don't show the right status in Public List
> > > while OK in the Personnal List.
> > >
> > > Vincent
> > >
> > > ---------------------------------------
> > > Vincent Toussaint
> > > Network Administrator
> > > Hybride Technologies
> > > www.hybride.com
> > >
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED]
> > > > [mailto:[EMAIL PROTECTED] On Behalf
> > > > Of Sarah Mullins
> > > > Sent: February 25, 2003 5:32 PM
> > > > To: [EMAIL PROTECTED]
> > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant Messenger 1.01
> > > >
> > > >
> > > > To ensure that all clients have been updated to the 1.01 version,
> > > > you may consider entering a client update URL /Path in the Server
> > > > Manager - General Tab, and clicking the UPDATE CLIENTS
> > button.  This
> > > > will force all clients to grab the new install when the
> > log on the
> > > > next time.
> > > >
> > > >
> > > > Thanks,
> > > >
> > > > Sarah Mullins
> > > >
> > > >
> > > >
> > > > ---------- Original Message ----------------------------------
> > > > From: "Vincent Toussaint" <[EMAIL PROTECTED]>
> > > > Reply-To: [EMAIL PROTECTED]
> > > > Date:  Tue, 25 Feb 2003 17:21:03 -0500
> > > >
> > > > Ok... Did the reinstall...
> > > > When logged on, I can't see who's logged and who's not.
> > BUT I can
> > > > see all the users with the little grey smilly face (grey =
> > > > offline)... In my personnal contact list, I've add one
> > user.  He's
> > > > online and I can see him... But the Public list show he's
> > offline...
> > > >
> > > > What's that all about ??????
> > > >
> > > > Thanks
> > > > Vincent
> > > >
> > > > ---------------------------------------
> > > > Vincent Toussaint
> > > > Network Administrator
> > > > Hybride Technologies
> > > > www.hybride.com
> > > >
> > > > > -----Original Message-----
> > > > > From: [EMAIL PROTECTED]
> > > > > [mailto:[EMAIL PROTECTED] On Behalf Of
> > > > > Vincent Toussaint
> > > > > Sent: February 25, 2003 5:13 PM
> > > > > To: [EMAIL PROTECTED]
> > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant Messenger 1.01
> > > > >
> > > > >
> > > > > Thanks Jason.. But this is a bit too late...
> > > > >
> > > > > :(
> > > > >
> > > > > ---------------------------------------
> > > > > Vincent Toussaint
> > > > > Network Administrator
> > > > > Hybride Technologies
> > > > > www.hybride.com
> > > > >
> > > > > > -----Original Message-----
> > > > > > From: [EMAIL PROTECTED]
> > > > > > [mailto:[EMAIL PROTECTED] On Behalf Of
> > > > > > Jason H.
> > > > > > Sent: February 25, 2003 5:09 PM
> > > > > > To: [EMAIL PROTECTED]
> > > > > > Subject: Re: [IpswitchIM_Forum] Ipswitch Instant
> > Messenger 1.01
> > > > > >
> > > > > >
> > > > > > Hi James,
> > > > > >
> > > > > > The reason we requested you uninstall was due to the
> > > > "beta" version
> > > > > > we provided to you.  Please contact our customer service
> > > > department
> > > > > > at http://askarep.ipswitch.com and request a full
> > > > download of v1.01
> > > > > > of Ipswitch IM.
> > > > > >
> > > > > > Thank you,
> > > > > >
> > > > > > Jason H.
> > > > > > Ipswitch Tech Support
> > > > > >
> > > > > >
> > > > > > ----- Original Message -----
> > > > > > From: "James Hyde" <[EMAIL PROTECTED]>
> > > > > > To: <[EMAIL PROTECTED]>
> > > > > > Sent: Tuesday, February 25, 2003 4:48 PM
> > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant
> > Messenger 1.01
> > > > > >
> > > > > >
> > > > > > > I was instructed by Ipswitch to Uninstall the previous
> > > > > version first
> > > > > > before
> > > > > > > installing 1.01
> > > > > > >
> > > > > > > James
> > > > > > >
> > > > > > > -----Original Message-----
> > > > > > > From: [EMAIL PROTECTED]
> > > > > > > [mailto:[EMAIL PROTECTED] Behalf
> > > > > > Of Vincent
> > > > > > > Toussaint
> > > > > > > Sent: Tuesday, February 25, 2003 4:41 PM
> > > > > > > To: [EMAIL PROTECTED]
> > > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant
> > > Messenger 1.01
> > > > > > >
> > > > > > >
> > > > > > > Sure does !....
> > > > > > > I think I've check all the default settings... And
> > > > anyway, I did a
> > > > > > > simple upgrade over the old one...
> > > > > > >
> > > > > > > Was it necessary to uninstall the 1.0 befoire installing
> > > > > > the 1.01 ???
> > > > > > >
> > > > > > > ---------------------------------------
> > > > > > > Vincent Toussaint
> > > > > > > Network Administrator
> > > > > > > Hybride Technologies
> > > > > > > www.hybride.com
> > > > > > >
> > > > > > > > -----Original Message-----
> > > > > > > > From: [EMAIL PROTECTED]
> > > > > > > > [mailto:[EMAIL PROTECTED] On
> > > > > > Behalf Of Greg
> > > > > > > > Foulks
> > > > > > > > Sent: February 25, 2003 4:31 PM
> > > > > > > > To: [EMAIL PROTECTED]
> > > > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant
> > > > Messenger 1.01
> > > > > > > >
> > > > > > > >
> > > > > > > > Does your server still have enabled show public list?
> > > > > > > >
> > > > > > > > Greg Foulks, MCP
> > > > > > > > NewFound Technologies, Inc.
> > > > > > > > http://www.nfti.com
> > > > > > > > Email: [EMAIL PROTECTED]
> > > > > > > > Voice: 614.318.5036
> > > > > > > > Fax: 614.318.5005
> > > > > > > >
> > > > > > > >
> > > > > > > > -----Original Message-----
> > > > > > > > From: [EMAIL PROTECTED]
> > > > > > > > [mailto:[EMAIL PROTECTED]
> > > Behalf Of
> > > > > > > > Vincent Toussaint
> > > > > > > > Sent: Tuesday, February 25, 2003 4:31 PM
> > > > > > > > To: [EMAIL PROTECTED]
> > > > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant
> > > > Messenger 1.01
> > > > > > > >
> > > > > > > >
> > > > > > > > Yes... Without the upgrade, they can't login...
> > > > > > > >
> > > > > > > > ---------------------------------------
> > > > > > > > Vincent Toussaint
> > > > > > > > Network Administrator
> > > > > > > > Hybride Technologies
> > > > > > > > www.hybride.com
> > > > > > > >
> > > > > > > > > -----Original Message-----
> > > > > > > > > From: [EMAIL PROTECTED]
> > > > > > > > > [mailto:[EMAIL PROTECTED]
> > > > On Behalf Of
> > > > > > > > > Greg Foulks
> > > > > > > > > Sent: February 25, 2003 4:24 PM
> > > > > > > > > To: [EMAIL PROTECTED]
> > > > > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant
> > > > > Messenger 1.01
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > Did you upgrade all of your clients as well?
> > > > > > > > >
> > > > > > > > > Greg Foulks, MCP
> > > > > > > > > NewFound Technologies, Inc.
> > > > > > > > > http://www.nfti.com
> > > > > > > > > Email: [EMAIL PROTECTED]
> > > > > > > > > Voice: 614.318.5036
> > > > > > > > > Fax: 614.318.5005
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > -----Original Message-----
> > > > > > > > > From: [EMAIL PROTECTED]
> > > > > > > > > [mailto:[EMAIL PROTECTED]
> > > > Behalf Of
> > > > > > > > > Vincent Toussaint
> > > > > > > > > Sent: Tuesday, February 25, 2003 4:24 PM
> > > > > > > > > To: [EMAIL PROTECTED]
> > > > > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant
> > > > > Messenger 1.01
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > Don't see anyone online in Public Contacts since
> > > > upgraded to
> > > > > > > > > 1.01... ??? Even if users are logged in...
> > > > > > > > >
> > > > > > > > > Vincent
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > ---------------------------------------
> > > > > > > > > Vincent Toussaint
> > > > > > > > > Network Administrator
> > > > > > > > > Hybride Technologies
> > > > > > > > > www.hybride.com
> > > > > > > > >
> > > > > > > > > > -----Original Message-----
> > > > > > > > > > From: [EMAIL PROTECTED]
> > > > > > > > > > [mailto:[EMAIL PROTECTED] On
> > > > > > Behalf Of
> > > > > > > > > > James Hyde
> > > > > > > > > > Sent: February 25, 2003 4:19 PM
> > > > > > > > > > To: [EMAIL PROTECTED]
> > > > > > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant
> > > > > > Messenger 1.01
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > Fixed all our problems as well.
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > -----Original Message-----
> > > > > > > > > > From: [EMAIL PROTECTED]
> > > > > > > > > > [mailto:[EMAIL PROTECTED]
> > > > > > > > Behalf Of Greg
> > > > > > > > > > Foulks
> > > > > > > > > > Sent: Tuesday, February 25, 2003 3:23 PM
> > > > > > > > > > To: [EMAIL PROTECTED]
> > > > > > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant
> > > > > > Messenger 1.01
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > Same here- Solved all our NAT issues with internal
> > > > > > and external
> > > > > > > > > > clients!
> > > > > > > > > >
> > > > > > > > > > Great Job Folks!
> > > > > > > > > >
> > > > > > > > > > Greg Foulks, MCP
> > > > > > > > > > NewFound Technologies, Inc.
> > > > > > > > > > http://www.nfti.com
> > > > > > > > > > Email: [EMAIL PROTECTED]
> > > > > > > > > > Voice: 614.318.5036
> > > > > > > > > > Fax: 614.318.5005
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > -----Original Message-----
> > > > > > > > > > From: [EMAIL PROTECTED]
> > > > > > > > > > [mailto:[EMAIL PROTECTED]
> > > > > > > > Behalf Of nic.
> > > > > > > > > > schellekens
> > > > > > > > > > Sent: Tuesday, February 25, 2003 3:11 PM
> > > > > > > > > > To: [EMAIL PROTECTED]
> > > > > > > > > > Subject: RE: [IpswitchIM_Forum] Ipswitch Instant
> > > > > > Messenger 1.01
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > > > Having had the opportunity to test this newer
> > version, I
> > > > > > > > can state
> > > > > > > > > > it worked first time and solved a massive amount of
> > > > > problems,
> > > > > > > > > > esp with the NAT problems on clients.
> > > > > > > > > >
> > > > > > > > > > Nic
> > > > > > > > > >
> > > > > > > > > > > -----Original Message-----
> > > > > > > > > > > From: [EMAIL PROTECTED]
> > > > > > > > > > > [mailto:[EMAIL PROTECTED]
> > > > > > > > Behalf Of John
> > > > > > > > > > > Korsak
> > > > > > > > > > > Sent: dinsdag 25 februari 2003 21:00
> > > > > > > > > > > To: [EMAIL PROTECTED]
> > > > > > > > > > > Subject: [IpswitchIM_Forum] Ipswitch Instant
> > > > > Messenger 1.01
> > > > > > > > > > >
> > > > > > > > > > >
> > > > > > > > > > > Dear Ipswitch Instant Messenger Forum:
> > > > > > > > > > >
> > > > > > > > > > > Ipswitch would like to announce the release
> > > of Ipswitch
> > > > > > > > > > > Instant Messenger 1.01.  This free patch will
> > > > > update 1.00 to
> > > > > > > > > version 1.01.
> > > > > > > > > > > You can download the patch from the following
> > > location:
> > > > > > > > > > >
> > > > > > > > > > > Purchased versions of 1.0:
> > > > > > > > > > >
> > > > > > > > > >
> > > > > > > > >
> > > > > > > >
> > > > > >
> > > >
> > ftp://ftp.ipswitch.com/ipswitch/Product_Support/IpswitchIM/IMServer1
> > > > > > > > 01
> > > > > > > > > > > .exe
> > > > > > > > > > >
> > > > > > > > > > > If you are using the evaluation version you can
> > > > > > download a new
> > > > > > > > > > > evaluation
> > > > > > > > > > > at:
> > > > > > > > > > >
> > > > > > > >
> > > > >
> > ftp://ftp.ipswitch.com/ipswitch/Product_Downloads/IpswitchIMt.exe
> > > > > > > > > > >
> > > > > > > > > > > Ipswitch Instant Messenger 1.01 Details:
> > > > > > > > > > > - Fixes a problem that prevented the Server from
> > > > > > > > > communicating with
> > > > > > > > > > > the client in some network configurations
> > > > > > > > > > > - Simplifies client settings when the
> > client is behind
> > > > > > > > > > Network Address
> > > > > > > > > > > Translation (NAT)
> > > > > > > > > > > - Adds the option for a client silent installation
> > > > > > > > > > >
> > > > > > > > > > > There is a Network Address Translation (NAT) Article
> > > > > > > > available at:
> > > > > > > > > > >
> > > > > > > >
> > > > >
> > http://www.ipswitch.com/Support/Instant_Messenger/guides/nathelp/n
> > > > > > > > > > atim_help.
> > > > > > > > > > htm
> > > > > > > > > >
> > > > > > > > > > Thank you for your continued support of Ipswitch
> > > > > and Ipswitch
> > > > > > > > > > Instant Messenger.
> > > > > > > > > >
> > > > > > > > > > John Korsak
> > > > > > > > > > Messaging Product Marketing Manager
> > > > > > > > > >
> > > > > > > > > >
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> > > > > > > > >
> > > http://www.ipswitch.com/support/Instant_Messenger/index.asp
> > > > > > > > >
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