Just
as a follow-up to my previous posting. I heard from another user this
morning that was experiencing the same problem. I contacted Ipswitch
support, and was told that this was not a known issue. Both of
these users are set to login automatically, and although our domain account
passwords expire regularly, neither user had recently changed their
password. In addition, Ipswitch IM was not reporting that the
user had failed to authenticate, and WAS permitting them to see the
online status of their personal contacts, and exchange messages.
Mysteriously, as of this writing, BOTH users can now see the
Public Contacts in the normal manner. Nothing had been
changed on either the server or the client to affect this. BTW - We are
using 1.0 release version.
-ME
-----Original Message-----
From: Mark Epstein [mailto:[EMAIL PROTECTED]
Sent: Monday, March 03, 2003 10:06 AM
To: [EMAIL PROTECTED]
Subject: [IpswitchIM_Forum] User suddenly can't see Public Contacts
From: Mark Epstein [mailto:[EMAIL PROTECTED]
Sent: Monday, March 03, 2003 10:06 AM
To: [EMAIL PROTECTED]
Subject: [IpswitchIM_Forum] User suddenly can't see Public Contacts
I have been using Ipswitch IM in a LAN environment successfully for many weeks now. I am using it with my existing W2K Active Directory. Last week, we rolled out the product to our headquarters staff. All is well, except that one individual is suddenly and inexplicably unable to view the public contacts. I have seen this symptom after mucking around with the server settings (i.e. unselecting "Show External Authentication Database Users in Public Contacts", but this this option is in fact selected, and I haven't changed ANY settings on the server since well before the rollout. Any ideas?-ME
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