Hi Christian  -

You nailed it.  I neglected to mention that I was using the 30-day demo
versions of both applications.  Obviously you guys are indeed psychic and
knew exactly what was going on.  I suppose the protocol error messages in
the server log should have tipped me off, but no - I have to be clueless.
=)  Thanks for the clearing it up for me.

One quick question, if I may - does the field I accept a UNC path and/or an
HTTP path (URL)?  I'm of course referring to future releases.  I'm thinking
down the road, when 1.02 comes out and I need to update 250+ people, I want
to get them the new client as quickly as possible.  The whole idea is to
make my job as easy as possible.

Thanks again for your assistance.

-Todd



                                                                                       
                                                    
                    "Christian"                                                        
                                                    
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                    [EMAIL PROTECTED]       Subject:     RE: [IpswitchIM_Forum] 
Setting the Client Update URL/Path            
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                    03/04/2003 04:39 PM                                                
                                                    
                    Please respond to                                                  
                                                    
                    IpswitchIM_Forum                                                   
                                                    
                                                                                       
                                                    
                                                                                       
                                                    




Todd,

Is the 1.01 server the evaluation version and the 1.0 client from a 1.0
evaluation server?  If so, the 1.0 client will not be able to talk to the
1.01 server.  There are different levels of encryption between the two
pieces of software.  But, with future registered and evaluation versions,
the encryption levels will be the same between versions and this will work.

Thank you,
Christian
Ipswitch Messaging Technical Support
http://askatech.ipswitch.com

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of
[EMAIL PROTECTED]
Sent: Tuesday, March 04, 2003 4:27 PM
To: [EMAIL PROTECTED]
Subject: [IpswitchIM_Forum] Setting the Client Update URL/Path



Obviously, I'm doing something wrong.

Prior to rolling the IPSwitch Instant Messenger client to users, I thought
I'd test a few elements, one of which being the Client Update.  So, I
uninstalled my 1.01 client and installed the 1.00 client.  Before
connecting, I created a share on the server that clients could access -
\\<machinename>\client_update$ - and entered that information into the
IPSwitch IM Server Manager.  I stopped and restarted the service, and then
confirmed my changes with "OK".  When I try to connect to a 1.01 server
with a 1.00 client, my processes spike up to 100% (used by the
IMClient.exe) and nothing happens.

I've tried giving it the complete path - \\<machinename>\chat_client
$\IMClient101.exe - and I've tried providing a HTTP-based URL.  In both
instances, I've tried with and without the executable in the path.  In all
instances, the connection is made, and an error shows up in the log file.
Thinking that I'm just not patient enough, I let the process run at 100%
and I still see no changes.

After killing the process, manually uninstalling the 1.00 client and
re-isntalling the 1.01 client, everything works like a champ.

So what am I doing wrong?  What is the proper syntax for the Client Update
URL/Path?  Am I even using it in the right fashion?

Any help would be greatly appreciated.

-Todd






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