Thank God...


> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Mike
> Barber
> Sent: Thursday, June 26, 2003 2:43 PM - FamHost
> To: [EMAIL PROTECTED]
> Subject: RE: [IpswitchIM_Forum] Auto Update [T2003062604T3]
>
>
> If you desire to truly disable the Client Update after you have
> activated it then, Close the IIM Server Manager and go in the
> registry and Set the following key to 0
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\Messenger
> Server\Settings\Client Update Timestamp
>
> Reopen the server manager and restart the service
>
> Your users will no longer be prompted to update, I will caution
> you, if you do this if you decide @ a later point that you want
> to force a client update again it will not work the first time.
>
> One of the defects fixed in Version 1.02 was when you Attempt to
> Force a Client Update it wouldn't work the first time. The cause
> for this defect was due to the registry key above being set to 0,
> so if you set it back to 0 you will have this problem when/if you
> decide you want to Force a Client Update.
>
>
>
> A note on how Client Update works:
>
> When a client connects to the IIM server it looks at the Client
> Update Timestamp on the server (Registry key above) and the
> Timestamp it has in it's registry
> (HKEY_Current_User\Software\Ipswitch\Messenger\Version
> 1.0\Settings\Client Update TimeStamp) and compares them.
>
> - If the Clients Value is 0 then the client will set it's
> Timestamp to the one on the server
>
> - If the Timestamp on the server is greater than the one on the
> server it will have the client prompt the user to update their client.
>
> - If the Value on the Server is 0 the client will set it's value to 0
>
>
>
>
> Mike Barber
> Software Tester
> Ipswitch Inc.
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Rick Leske
> Sent: Thursday, June 26, 2003 3:05 PM
> To: IpswitchIM_Forum; [EMAIL PROTECTED]
> Subject: RE: [IpswitchIM_Forum] Auto Update [T2003062604T3]
>
>
> So you don't know how to either huh?  instead of trying to keep this a
> corporate secrete why don't you just tell me that there is no way to turn
> off a forced client update once initiated?
>
> Thanks for nothing and wasting more of my time...
>
> ~Rick
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
> > Sent: Thursday, June 26, 2003 11:02 AM - FamHost
> > To: [EMAIL PROTECTED]
> > Subject: Re: Auto Update [T2003062604T3]
> >
> >
> > Thank you for contacting Ipswitch Technical Support.
> >
> > Technical support is available to our registered users, and to customers
> > evaluating our software.
> >
> > If you are registered, please provide your serial number, so that we may
> > confirm your registration.  You should be able to find your
> > serial number on
> > the back cover of your user guide, or in the email from us that
> confirmed
> > your purchase.  If you are unable to locate your serial number, please
> > provide the company name and location to which the product is
> registered.
> >
> > If you are using an evaluation version, please let us know so
> that we can
> > forward your questions appropriately.
> >
> >
> > Thanks again,
> > Tamara
> > Ipswitch, TSAdmin
> > You may find your answers in our Knowledge Base articles found at:
> > http://support.ipswitch.com/kb/
> >
> >
> > ----- Original Message -----
> > From: <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Thursday, June 26, 2003 9:13 AM
> > Subject: Auto Update [T2003062604T3Z2079838]
> >
> >
> > > Sender          : [EMAIL PROTECTED]
> > > Tracking Number : T2003062604T3Z2079838
> > > Pool            : Tech Support Admin
> > > Sent to         : "IpswitchIM_Forum"
> > <[EMAIL PROTECTED]>,
> > <[EMAIL PROTECTED]>
> > > Date            : 6/26/03 9:08 AM
> > > ---
> > >
> > > Forwarded by: Tamara Davis
> > >
> > > (no comments entered)
> > > ---
> > >
> > > Ok.. since the Auto Update feature does not work.. does anyone
> > know how to
> > > shut the feature off?
> > >
> > > Sure wish you folks at IPSwitch would beta test this stuff, with
> > companies,
> > > prior to releaseing it.
> > >
> > > btw,  Can you, IPSwitch, reimburse me about 28 hours of lost labor?
> > >
> > >
> > > Smoken'
> > >
> > > ~Rick
> > >
> > > ___________________________________________________________________
> > > Virus Scanned and Filtered by http://www.FamHost.com E-Mail System.
> > >
> > >
> > >
> > >
> >
> >
> >
> > ___________________________________________________________________
> > Virus Scanned and Filtered by http://www.FamHost.com E-Mail System.
> >
> >
>
> ___________________________________________________________________
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>
>
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