What IM version are you running? I had the same problem with one pc on WinXP. The only thing that finally fixed it was upgrading everything to v1.0.4. Now I don't have any problems (knock on wood). Scott
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Christopher Johannsen Sent: Monday, May 17, 2004 11:40 AM To: [EMAIL PROTECTED] Subject: [IpswitchIM_Forum] Runtime Error, re-installing doesn't help One of my desktop users has been having problems with the IM client for quite a while now and I don't know where to go from here. It is running on a Windows 2000 PC with 256 MB RAM on an AMD Athlon 1.1 GHz processor. No other apps are throwing errors. The error message appears only when the user tries to initiate a conversation, however the user can receive messages up until he tries to initiate a conversation, at which point the following error is thrown and the client dies: Runtime Error! Program C:\Program Files\Ipswitch IM\Imclient.exe Abnormal Program Termination I have tried: -Uninstalling and Re-installing the client -Windows System File Checker Any Ideas are appreciated as this is a Director's pc and he is getting a little frustrated with the problem. Christopher Johannsen Network Analyst UNICOM Email: [EMAIL PROTECTED] IM: [EMAIL PROTECTED] Ext: 277 To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/Instant_Messenger/index.asp --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] ---------------------------------- This message is intended for the use of the individual or entity to which it is addressed and may contain information that is confidential and privileged and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of the communication is strictly prohibited. If you have received this communication in error, please contact the sender immediately and delete it from your system. Thank you, Orion Medical Management Inc., Radiology Associates of Tampa. This message has been scanned for viruses by Declude Virus on the Orion Medical Management Imail Server. To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/ipswitchim_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/Instant_Messenger/index.asp
