Hi Richard,

a couple of suggestions on this one:

1. apply the default policy "attack detector" - this will cut down the
number of events being logged significantly - compare this ploiy to the
one being used
2. set logsize back to default 50000 and set high water mark to 10% -
this will reduce the number of records actually being synced, so there
is a better chance for the sync process to complete
3. upgrade to 3.2.1 if not yet done
4. monitor your LAN using M$ packet monitor - what�s really out there
5. check if there are busy machines like netmgmt servers that can be
filtered
6. if you are monitoring 100Mbps LANs consider an upgrade for CPU +
MEMORY
7. maybe there is a certain event that triggers the engine to go mad -
experiment with
policies starting with a real simple one - use trace log for problem
analysis

Good Luck
Karl Jaeger
BDG

Richard Sears wrote:
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> 
> I posted this message a few weeks ago and have gotten some suggestions on
> how to fix the problem outlined below but, have been unsuccessful. I thought
> if I was a little more detailed with my description that perhaps someone
> might know what to do to remedy my situation, other than installing massive
> amounts of memory, which was one suggestion that I got from someone. Do you
> really think it's a problem that throwing tones of memory at will fix, or is
> it that the CPU isn't fast enough? Is it a configuration issue? Is it all of
> the above? Please, let me remind you that this was a problem that developed
> over time and which was not evident for the first nine months I used
> RealSecure. I can't think of any changes that have been made in the network
> that would cause this.
> 
> The problem or group of problems involves ISS RealSecure 3.2. I can't get
> rid of the error message, "DB High water-mark reached," which shows up in
> the RSCONSOLE machine's High Priority Event log. This event is also filling
> the Windows NT event viewer application log on the machine which monitors
> the internal network traffic. I have tried everything suggested in the
> "help" and any documentation supplied with RealSecure. When this came to my
> attention the default settings for the "Dynamic Database Upload" was not
> enabled by default - I was syncing them manually. I have two detectors
> (running the network_engines) one is monitoring the internal network,
> machine named RS2, and the other the traffic from the Internet, machine
> named RS1. RS1 seems to be functioning fine. Let me describe the symptoms of
> RS2.
> 
>         1.      The CPU will max out at 100% usage. In the Task Manager
> Processes tab the Image Name network_engine uses all available CPU. Memory
> Usage by the service seems to consistently stay at about 70% of total system
> memory.
>         2.      When I go into Control Panel Services and stop the Daemon
> Service (which can take a long time due to the processor being tied up) the
> processor time returns to System Idle Process.
>         3.      When the DB Sync occurs the RSCONSOLE appears to be frozen
> in the detector pane. The Detector DB Progress remains at "Auto Sync: 0 of
> 50000" there doesn't appear to be anything happening. Sometimes the Detector
> DB Progress will indicate a synchronization error and sometimes (most of the
> time it just seems to hang at "Auto Sync: 0 of 50000") for the detector on
> RS2. This is being caused be to heavy CPU utilization by the network_engine
> on RS2. When the sync is successful the "DB High water-mark reached"
> messages will diminish for a time but their frequency will increase over
> time until there is another successful sync of the DB.
>         4.      I have attempted to fix the problem in with the following
> remedies.
>                         *       In Maintain Log, I have increased "Maximum
> Records in Log" from the default of 50000 to progressively higher settings
>                         *       Decreasing "DB Sync HighWater Mark"
> percentage from the default of 90% to progressively lower settings
>                         *       In Maintain Logs, I deleted some of the
> console log history
> 
> I have to reboot RS2 or stop the Daemon to get it back to a normal
> operation, where the processor isn't screaming to a point where I think it's
> going to melt! This is only temporary - until the database attempts
> synchronization, then RS2 will be right back at 100% CPU usage. The three
> dedicated machines in question have PII 350 with 128 Meg of ram. HELP!
> 
> Thanks,
> Rick
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