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I've had similar issues with 6.5. The database error could possibly mean you're over the 2 GB size limit and need to truncate it back to zero. Instructions to do this are on the ISS website under Customer Support | Product Utilities. How are you filling up your database so quickly? Another new 'feature' of 6.5, the Event Collector seems to generate large numbers of self-diagnosing events. This is configurable under the Event Collector Properties but to my mind even after cutting back on what it alerts on it's still alerting too often. Use the Deployment Wizard to add assets to your Event Collector, that's the only way I've found to get the dang thing to 'remember' your sensors. One of the product managers told me the order in which you start the SQL engine and the ISS Daemon also matters, but I've never seen any difference by starting one or the other first. After using the Deployment Wizard to re-add all my sensors I hardly ever see this error (can't say I never see it though, which is disappointing to say the least). Good luck Jeff Jeffrey Boggie, CISSP System Security Design & Integration Connexion by Boeing 206-655-1159 [EMAIL PROTECTED] -----Original Message----- From: Mark Velasquez [mailto:[EMAIL PROTECTED]] Sent: Wednesday, March 27, 2002 1:11 PM Cc: [EMAIL PROTECTED] Subject: **Problem with New Realsecure 6.5 Network Install** TO UNSUBSCRIBE: email "unsubscribe issforum" in the body of your message to [EMAIL PROTECTED] Contact [EMAIL PROTECTED] for help with any problems! ---------------------------------------------------------------------------- All, I've been using RealSecure since v3.2 and have never had a problem with it/installing it, however I recently installed v6.5 and canot get the EventCollector to talk to the database. The "current" install on a Dell 2450 with 512MB RAM, Win2000 Server edition, with no Service Packs or HotFixes installed, and MSDE 8.0 from the ISS downloads( Originall I had SP2, Security HotFix rollup, and MDAC2.7 installed, but blew it all away just incase that was the issue ). All the components are installed on the one box to make things as simple as possible. The EventCollector keeps give error messages to the effect : "Fatal Database error, The Event Collector must shutdown to prevent loss of data..." The sensors also complain about not being being monitored by an event collector, even though they are... The Console can manage the event collector and the network sensor(ie., start/stop them)... If you use the ODBC Administrator and log in as the EventCollector user and "Test" the connection, that works fine( even worked when I was trying to use an MS SQL Server initially) I've talked with technical support, and they confirm that I've set everything up correctly, and that it _should_ work.. If anyone has run into this problem before I'd appreciate any help/suggestions. TIA Mark -- +++++++++++++++++++++++++++++++++++++++ Mark S. Velasquez, M.Sc. Engineering Senior Specialist, IT Security South Florida Water Management District (561) 682-6993 +++++++++++++++++++++++++++++++++++++++
