I hate to disagree, but I think the response was all that could be hoped for. If you want any hope of a balanced, neutral comparison, light on marketing, you ask for it in a neutral forum; in this case focus-ids would be a good place. If you ask for a comparison on a vendor's list, it's reasonable to expect the marketing material that the vendor has on hand to help people feel good about picking their product over the competition.
This material isn't useless; it's what you retain after you finish the vendor selection process, to hand to anybody who comes along later questioning your choice. It's not what you want for initial product selection, but it's the reasonable response to expect when you ask a vendor for a comparison. -Bennett
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