Some other issues I ran into with RSDP and SP which prevented successfull
connections:

1. The ip/hostname of the SP (see blackice.ini in the agentinstall) has
changed. In that case you have to check blackice.ini AND icecapset.ini and
make the changes there accordingly (if no connection has been established at
least once icecapset.ini does not hold the ip/name yet).

2. The policy prevents connections to SP. Double check the firewall rules.

3. For ip changes of the SP use a FQDN on SP. Here's what I received from
ISS support:

What you can do is modify the ini files used in the agent build files to
point to a domain name instead of an IP address.  You'll have to have your
users install this new version but in the future if you plan to move your
server again it will be a less painful process if you can just update a DNS
record.

Look for the \Program Files\ISS\RealSecure SiteProtector\Desktop
Controller\rsspdc.ini file, for dcName you will see it as an IP addess
either give it the DSN name; you will need to restart the Desktop
Controller. Do your agent builds and the agents will be configured to go to
the DNS name of your Desktop Controller.


The following example is what your file would look like:

dcInternalAccount=DesktopController-Internal
dcName=<Fully Qualified Domain Name here>
dcId=6

HTH,
Sandro


> -----Urspr�ngliche Nachricht-----
> Von: Jovan Gonzalez [mailto:[EMAIL PROTECTED]
> Gesendet: Samstag, 28. Juni 2003 00:46
> An: Wassim Nakadi
> Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED]
> Betreff: Re: [ISSForum] Desktop Protector Agents
> 
> 
> 
> Try enabling the option "Lock SiteProtector Reporting" into Group
> Configuration section of your Group Policy.
> 
> Regards,
> 
> Jovan Gonzalez Silva
> Project Engineer
> CCSA-CCSE-SCSA-MCSE
> ETEK INTERNATIONAL - COLOMBIA
> 
> 
> 
>                                                               
>                                                               
>            
>                       "Wassim Nakadi"                         
>                                                               
>            
>                       <[EMAIL PROTECTED]         To:      
> <[EMAIL PROTECTED]>                                            
>                  
>                       .lb>                     cc:            
>                                                               
>            
>                       Sent by:                 Subject: 
> [ISSForum] Desktop Protector Agents                           
>                  
>                       [EMAIL PROTECTED]                        
>                                                               
>            
>                       ss.net                                  
>                                                               
>            
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>            
>                                                               
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>            
>                       24/06/2003 09:26                        
>                                                               
>            
>                       a.m.                                    
>                                                               
>            
>                                                               
>                                                               
>            
>                                                               
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>            
> 
> 
> 
> 
> Shouldn't the Desktop protector agents installed from a Siteprotector
> custom build be able to report security events to 
> Siteprotector console?
> 
> 
> 
> 
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